SmartBear Software

TestComplete

Composite Score

8.6 /10

CX Score

8.8 /10

51 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 91%
Conflict Resolution:: 88%
Strategy & Innovation:: 86%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

8% Neutral

90% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

Feature Ratings

Average 82

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

ALM Integration

Pipeline Integrations

Browser Testing

Virtual Mobile Devices

Test Run Workflow Manager

Artifact Management

Vendor Capability Ratings

Average 80

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Also Featured in...

Test Management

Score 7.8

View TestComplete in this category (opens in a new tab)

TestComplete Reviews

Suraj N.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

An Intuitive, Feature-Rich Test Automation Tool

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

I've been automating both desktop and web Uls with TestComplete-its smart object-recognition (item highlighting in keyword tests), combined with a mix of no-code keywords and full scripting (VBScript, Python, JavaScript), means our QA team can spin up tests in hours and plug straight into Jenkins/Azure DevOps

What is your favorite aspect of this product?

My favorite aspect is its resilient object-recognition engine—tests still find the right UI elements even after minor layout or styling changes.

What do you dislike most about this product?

I dislike its inconsistent reliability most of all—tests often flop (you’ll rerun the same script dozens—or even 100+—times to hit a pass rate that can dip below 80%), large suites freeze unexpectedly, and support tickets can sit unresolved for over a day with no phone backup.

What recommendations would you give to someone considering this product?

Before you commit, try a small trial of your key test flows to see how often tests fail or freeze (some teams report under 80% pass rates even after 100+ reruns) , plan to write VBScript/Python/JavaScript scripts rather than relying only on click-recording for tricky or dynamic UIs , and budget for licenses starting at around $2,256 per seat per year—with faster support SLAs available at extra cost .

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sahil V.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful Testing Made Easy with the Right Approach

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete is the quiet powerhouse. It doesn’t demand you to jump through hoops — you just test, whether you’re coding or not. It adapts, works with whatever you throw at it, and doesn’t make you question if it's even doing its job. It’s simple, yet powerful.

What is your favorite aspect of this product?

I love how TestComplete makes testing effortless. Smart object recognition and codeless options let you focus on testing, not fighting with the tool.

What do you dislike most about this product?

It sometimes struggles with custom UIs, needing extra tweaks to get everything smooth.

What recommendations would you give to someone considering this product?

TestComplete is a good tool if you're thinking about it, but it takes some work. Be ready to adapt, particularly while using complicated apps. It becomes a dependable component of your testing procedure once you become acquainted with it. Just don't count on it being completely plug-and-play right out of the box.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Palak A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Like a Tester with a Memory: Reliable and Sharp

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete excels due to its simplicity of use and strength. It is possible to either click and record or write programs. It is adept at identifying UI changes and manages all app kinds, including desktop, online, and mobile. This tool isn't the lightest, but it's really useful for teams that don't want to get bogged down in technical details.

What is your favorite aspect of this product?

Really, what's the best part? It somehow "gets" your app. It seems as though TestComplete remembers the vibe rather than simply the code because it continues to click the correct things even when buttons move or labels slightly alter. It's similar to a muscle memory test. Intelligent UI recognition like that? Very underappreciated.

What do you dislike most about this product?

It’s kinda slow sometimes and feels heavy, especially with big tests cases.

What recommendations would you give to someone considering this product?

Make sure your team is comfortable with some setup and learning if you're considering TestComplete. Mixed teams with both programmers and non-programmers work best. To find out if it matches your workflow, try the trial first.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

TestComplete

What is TestComplete?

Company Details

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TestComplete Ratings

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love TestComplete?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

Suraj N.

An Intuitive, Feature-Rich Test Automation Tool

Likeliness to Recommend

Pros

Sahil V.

Powerful Testing Made Easy with the Right Approach

Likeliness to Recommend

Pros

Palak A.

Like a Tester with a Memory: Reliable and Sharp

Likeliness to Recommend

Pros

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Feature Ratings

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

ALM Integration

Pipeline Integrations

Browser Testing

Virtual Mobile Devices

Test Run Workflow Manager

Artifact Management

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration