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SmartBear Software

TestComplete

Composite Score
7.1 /10
CX Score
7.4 /10
Category
TestComplete
7.1 /10

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details


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Awards & Recognition

TestComplete won the following awards in the Software Testing category

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

15% Negative
0% Neutral
85% Positive

Pros

  • Fair
  • Acts with Integrity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 75

Test Data Management

86

Test Script Editor

82

Test Coverage Analysis

80

Artifact Traceability

76

Analytics and Reporting

76

Artifact Management

74

Test Case Generator

73

Test Load Balancing

73

Test Planning

72

ALM Integration

72

Test Run Workflow Manager

71

Vendor Capability Ratings

Average 75

Quality of Features

78

Ease of Data Integration

78

Vendor Support

77

Availability and Quality of Training

76

Ease of Implementation

75

Business Value Created

74

Usability and Intuitiveness

74

Ease of IT Administration

73

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Breadth of Features

71

TestComplete Reviews

Petar M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great low-code and low maintanance automation tool

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Great AI features for smart element location. Testing web, desktop and mobile apps in one tool.

What is your favorite aspect of this product?

The AI smart element locator.

What do you dislike most about this product?

Could have a better support for git peer reviews and approvals. Could have better support GUI for API testing and requests.

What recommendations would you give to someone considering this product?

If you can afford the cost, it is a great tool. Suitable for teams who are new to automation testing and do not have great coding skills. Great for products with multiple clients - web, desktop, mobile apps.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Petar M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great tool to jump start your automation testing

Likeliness to Recommend

6 /10

What differentiates TestComplete from other similar products?

Good support for Desktop and Mobile applications. Good AI for locating changes in the AUT.

What is your favorite aspect of this product?

The AI that locates components, even when there were changes, saves a lot of time for test maintenance.

What do you dislike most about this product?

Could be better support for shell scripting in tests.

What recommendations would you give to someone considering this product?

If you need to test Desktop or Mobile apps, this is a pretty good tool. If you need to test a Web UI, there are a lot of cheaper or even free alternatives. Consider TestComplete if you need to quickly start automation testing and don't have experienced people on the team. The record and replay functionality would make it easier for people who are new to automated testing.

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features

Chris H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

TestComplete - another GUI tool for "codeless

Likeliness to Recommend

7 /10

What differentiates TestComplete from other similar products?

You really don't have to know a coding language to get rolling writing tests. It's easy to write...but maintenance is another issue.

What is your favorite aspect of this product?

The ease of getting started with writing tests.

What do you dislike most about this product?

It freezes at times when tests are running - not good

What recommendations would you give to someone considering this product?

Take a look at the entire market - there are more customizable tools out there. I'm not a big believer in record/replay-type tools. The maintenance of tests is usually a massive headache.

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features

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