SmartBear Software

TestComplete

Composite Score

7.9 /10

CX Score

8.3 /10

25 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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Awards & Recognition

TestComplete won the following awards in the Test Management category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

3 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 93%
Conflict Resolution:: 97%
Strategy & Innovation:: 92%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

7% Negative

0% Neutral

93% Positive

Pros

Fair
Acts with Integrity
Transparent
Performance Enhancing

Feature Ratings

Average 78

Test Data Management

Test Script Editor

Test Environment Management

Test Coverage Analysis

Test Load Balancing

Test Planning

Test Run Workflow Manager

Audit Log

Analytics and Reporting

Artifact Management

Test Case Generator

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Quality of Features

Breadth of Features

Also Featured in...

Mobile Application Testing

Score 8.6

View TestComplete in this category (opens in a new tab)

TestComplete Reviews

Kannan R.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Good Product

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete stands out from other automation tools due to its AI-powered object recognition, scripted and scriptless testing, and broad technology support for desktop, web, and mobile apps. Unlike Selenium, which is primarily web-focused, TestComplete supports desktop applications (Windows) and offers built-in record-and-playback functionality, making it accessible to both technical and non-technical users. It also integrates seamlessly with CI/CD pipelines, supports parallel test execution, and provides detailed test logs with video recordings, ensuring robust test automation with minimal maintenance.

What is your favorite aspect of this product?

One of the best aspects of TestComplete is its AI-powered object recognition. This feature helps identify UI elements even when their properties change dynamically, reducing test maintenance. It makes automation more stable compared to traditional locator-based approaches like those used in Selenium. Plus, the combination of scripted and scriptless testing allows both beginners and advanced testers to work efficiently.

What do you dislike most about this product?

One of the biggest downsides of TestComplete is its high cost, making it less accessible for small teams or startups compared to open-source alternatives like Selenium. Additionally, while its record-and-playback feature is useful, it can generate fragile tests that break if UI elements change slightly. Lastly, cross-platform support (especially for macOS and Linux) is limited, as it's primarily a Windows-based tool.

What recommendations would you give to someone considering this product?

If you're considering TestComplete, ensure it fits your budget since it's a premium tool. It’s an excellent choice for Windows desktop, web, and mobile testing, but if you primarily need cross-platform or open-source options, tools like Selenium or Appium might be better. Take advantage of AI-powered object recognition to improve test stability and use a hybrid approach by combining record-and-playback with scripting for maintainability. To maximize efficiency, integrate it with CI/CD pipelines like Jenkins or Azure DevOps. Finally, consider training your team to fully utilize its features and avoid common

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Saves Time

Aditya S.

Role: Student Academic
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful, Reliable, Efficient

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

it stands out for its easy-to-use automation, support for multiple platforms, and smart AI-driven visual testing.

What is your favorite aspect of this product?

My favorite aspect of TestComplete is its no-code, record-and-playback feature, which makes it easy to automate tests without needing to write complex scripts.

What do you dislike most about this product?

What I dislike most about TestComplete is that it can be resource-heavy, especially with larger projects, which may slow down performance.

What recommendations would you give to someone considering this product?

I’d recommend TestComplete if you're looking for a versatile, user-friendly testing tool that works across different platforms. However, be aware that it might take some time to fully master, so be prepared for a learning curve, especially if you're new to automated testing.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Suraj M.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

all in one tool for UI, Mobile and Desktop testing

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

it have the ability to integrate with CI/CD pipelines, very easy to use and also provide AI-Powered Object recognition.

What is your favorite aspect of this product?

For testing your applications it provides more robust automation features like object spy, object recognition and its ease of integration with other products and resources.

What do you dislike most about this product?

Sometimes it lag when running high definition test cases

What recommendations would you give to someone considering this product?

bit expensive, maintenance of tests cases could be complex. just give it a try once.

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

TestComplete

What is TestComplete?

Company Details

Need Assistance?

Awards & Recognition

TestComplete Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love TestComplete?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Data Management Secured management and access of test data.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Mobile Application Testing

TestComplete Reviews

Kannan R.

Good Product

Likeliness to Recommend

Pros

Aditya S.

Powerful, Reliable, Efficient

Likeliness to Recommend

Pros

Suraj M.

all in one tool for UI, Mobile and Desktop testing

Likeliness to Recommend

Pros

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Feature Ratings

Test Data Management

Test Script Editor

Test Environment Management

Test Coverage Analysis

Test Load Balancing

Test Planning

Test Run Workflow Manager

Audit Log

Analytics and Reporting

Artifact Management

Test Case Generator

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Quality of Features

Breadth of Features