Infovista

TEMS™ Suite

Composite Score

8.0 /10

CX Score

8.0 /10

7 Reviews Write a Review

Claim Software

What is TEMS™ Suite?

Infovista TEMS™ Suite comprises a range of solutions designed to assess and resolve network issues from the viewpoint of your subscribers. Realize faster 5G time-to-market with efficient lab testing, initial tuning, cluster acceptance and troubleshooting; validate your network with exceptional solutions for drive, walk and drone testing; enjoy the latest OTT voice and App testing capabilities; improve your competitor benchmarking efficiency with automation and orchestration capabilities, and more.

Company Details

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TEMS™ Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

86 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TEMS™ Suite?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 90

Ransomware Recovery and Removal

100

Anti Malware Signature Detection

100

Remote NOC, SOC, Helpdesk Integration

Remote Control

Patch Management

Mobile Device Management

Real User Monitoring

Network Management

Endpoint Backup

Process Automation

Discovery

Vendor Capability Ratings

Average 83

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

TEMS™ Suite Downloads

Brochure: TEMS™ Network Testing Portfolio | Infovista Download

TEMS™ Suite Videos

TEMS™ Suite Reviews

Role: Industry Specific Role
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2024

TEMS is good product with excellent support.

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Archana S.

Role: Human Resources
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates TEMS™ Suite from other similar products?

Unique value proposition

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Totally worth your money!!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bruno F.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Tems Paragon, Sense and Pocket are great products!

Likeliness to Recommend

10 /10

What differentiates TEMS™ Suite from other similar products?

From my knowledge, TEMS is by far the most easy to use product of this kind.

What is your favorite aspect of this product?

Easy to use and transparency in relationship between Customer and TEMS.

What do you dislike most about this product?

There are, from time to time, some errors that are hard to understand - nothing that the support doesn't solves

What recommendations would you give to someone considering this product?

Try before buy and you will see the difference.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

TEMS™ Suite

What is TEMS™ Suite?

Company Details

Need Assistance?

TEMS™ Suite Ratings

94 Likeliness to Recommend

86 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love TEMS™ Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Discovery Automated discovery and identification of devices and associated applications on the network.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

TEMS™ Suite Downloads

Brochure: TEMS™ Network Testing Portfolio | Infovista

Datasheet: TEMS™ Cloud | Infovista

Datasheet: TEMS™ Investigation | Infovista

Datasheet: TEMS™ Pocket | Infovista

Solution Brief: TEMS™ Sense to monitor network QoS | Infovista

TEMS™ Suite Videos

Ensuring a Superior Mobile Network Experience with TEMS

TEMS™ Cloud for Site Verification | Overview and benefits | Infovista

Precision Drive Testing™ explained

TEMS Investigation - Test and Measure Your Ever-Evolving Mobile Networks

TEMS Pocket - Automatic Pinpointing

TEMS Pocket: From Ground Control to Air Control

Heterogeneous Network (HetNet) Testing with TEMS Pocket

Deep mining – Ensuring Better IoT Communications with TEMS

TEMS™ Suite Reviews

TEMS is good product with excellent support.

Likeliness to Recommend

Pros

Archana S.

Fantastic product

Likeliness to Recommend

Pros

Bruno F.

Tems Paragon, Sense and Pocket are great products!

Likeliness to Recommend

Pros

Feature Ratings

Ransomware Recovery and Removal

Anti Malware Signature Detection

Remote NOC, SOC, Helpdesk Integration

Remote Control

Patch Management

Mobile Device Management

Real User Monitoring

Network Management

Endpoint Backup

Process Automation

Discovery

Vendor Capability Ratings

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation