Teamwork.com Customer Reviews 2024

Teamwork.com

Composite Score

9.0 /10

CX Score

9.3 /10

175 Reviews Write a Review

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What is Teamwork.com?

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Company Details

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Awards & Recognition

Teamwork.com won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation

2023

8 Top Rated Capabilities

15 Top Rated Features

2022

Teamwork.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Teamwork.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Teamwork.com?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Respectful
Security Protects
Caring

Feature Ratings

Average 86

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Teamwork.com Reviews

Erik S.

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great alternative to JIRA for project management

Likeliness to Recommend

9 /10

What differentiates Teamwork.com from other similar products?

Prior to Teamwork, I had never (extensively) used a system or software that made everything task oriented. It is very intuitive and easy to learn, whether you have experience using Project Management tools or if this is your first vendor software.

What is your favorite aspect of this product?

The ability to create Gantt charts on the fly is great.

What do you dislike most about this product?

Be mindful when creating recurring tasks, as I have had a few instances in the past where the tasks did not recur as I thought they would. However, this is a minor inconvenience.

What recommendations would you give to someone considering this product?

Assess your team size and budget with what other platforms are offering. I have had an excellent overall experience using this software and would recommend it for digital marketing agencies who may not be ready (or don't want) to use JIRA.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Ashlee L.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Best Project Management Software on the market!

Likeliness to Recommend

9 /10

What differentiates Teamwork.com from other similar products?

Easy to learn, the UX is really intuitive

What is your favorite aspect of this product?

Sliding the cards to complete (: Love how it organizes lists, tasks, and milestones

What do you dislike most about this product?

That you can't add descriptions to tasks on the board view - please change this!

What recommendations would you give to someone considering this product?

Have one person be the gatekeeper/manager of the system processes (i.e VP of operations) and closely define permissions from there. Get buy-in from everyone in the company, it will create incredible value.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Miguel N.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Best Software for Project Management out there!

Likeliness to Recommend

10 /10

What differentiates Teamwork.com from other similar products?

Intuitive easy to use and most features for a low price

What is your favorite aspect of this product?

Project administration is a breeze, everything that I need to know about my projects is there, as long as the team keeps updating it or feeding it with new information.

What do you dislike most about this product?

Nothing really, maybe they púsh too hard on new plans.

What recommendations would you give to someone considering this product?

if you are a new user coming back from another tool it might be overwhelming but soon you will find at home wit it, and don't be shy to ask for features, because they will develop it if is actually a good request (as for example the reports area)

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Teamwork.com

What is Teamwork.com?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Teamwork.com Ratings

88 Likeliness to Recommend

97 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Teamwork.com?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Time & Expense Tracking Ability to track time for planning and estimating

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Teamwork.com Reviews

Erik S.

Great alternative to JIRA for project management

Likeliness to Recommend

Pros

Ashlee L.

Best Project Management Software on the market!

Likeliness to Recommend

Pros

Miguel N.

Best Software for Project Management out there!

Likeliness to Recommend

Pros

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1
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Feature Ratings

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support