What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Virtual Whiteboard
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Nisha S.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2023
Remote Troubleshoot tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The software encryption functionality guarantees the safety of my data whenever i utilise its remote connection services.
What is your favorite aspect of this product?
TeamViewer has dependable and secure remote connectivity capabilities. it ensures usage in corporate environment and it works in low bandwidth as well.
What do you dislike most about this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
What recommendations would you give to someone considering this product?
meeting functionalities are limited. its best for remote trouble shoot and IT support but not a replacement for new gen communication tools.
Please tell us why you think this review should be flagged.
Thomas W.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Reliable solution for hustle-free online meetings
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting stands out be cause of the audio and image quality especially when the users have a stable internet connection.
What is your favorite aspect of this product?
I like TeamViewer Meeting because it is easy to set up and host meetings even if you are doing it for the very first time. You don't need to go through too much instructions or watch many tutorials to understand how it works. I also like the meeting scheduling features which allow you to decide the time you will have a meeting and send invitations to the participants. This tool helps us to have one on one training session with our clients regardless of where they live.
What do you dislike most about this product?
The software depends on the internet. If the internet connection is unstable, you might not hold a meaningful conversation or training session. Sometimes the connection is lost when you are explaining an important concept to students and you have to repeat everything when they join the meeting once again. The free version limits the number of users which could be hindrance when you want to guide many students at once.
What recommendations would you give to someone considering this product?
Ensure everyone attending the meeting has a stable internet connection. Ask them to avoid joining the meeting when traveling or in noisy places to enhance your overall experience.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Nikhil J.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
ver good , easy to use
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer is great when we need to access a remote computer over the internet and manage almost any task. That is why TeamViewer represents one of the outstanding references in this market.
What is your favorite aspect of this product?
TeamViewer is one of my favorite and trusted remote-access software.
What do you dislike most about this product?
Elevating permissions was a hassle and we could not copy & paste into remote sessions
What recommendations would you give to someone considering this product?
definetely worth it
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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