What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Riya V.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
very helpful
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Remote is compatible with a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android
What is your favorite aspect of this product?
One standout aspect of TeamViewer Remote that users often appreciate is its cross-platform compatibility
What do you dislike most about this product?
For individual users or small businesses, the cost of TeamViewer licenses can be relatively high, especially compared to other remote access and support solutions available in the market
What recommendations would you give to someone considering this product?
Familiarize yourself with TeamViewer's pricing structure and plans to determine which option best fits your budget and requirements
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Nimish G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best and Easy Remote Management Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Ease of implementation, ease of usage, high performance, and quality service.
What is your favorite aspect of this product?
Ease of implementation, and easy of usage.
What do you dislike most about this product?
Chat feature
What recommendations would you give to someone considering this product?
Definitely consider this product for all your remote management needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gordon W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great for temporary remote access
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It's ease of use to help non computer literate people
What is your favorite aspect of this product?
It still runs in the background of the remote device
What do you dislike most about this product?
Nothing I can think of
What recommendations would you give to someone considering this product?
Don't pay for it unless you have to. The free version can do most anything you need it to
Pros
- Reliable
- Security Protects
- Enables Productivity
- Performance Enhancing
Please tell us why you think this review should be flagged.
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