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TeamDynamix

TeamDynamix PPM

Composite Score
9.0 /10
CX Score
9.2 /10
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TeamDynamix PPM
9.0 /10

What is TeamDynamix PPM?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

Company Details

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Awards & Recognition

TeamDynamix PPM won the following awards in the Project Portfolio Management - Enterprise category

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TeamDynamix PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix PPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix PPM?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 91

Vendor Capability Ratings

Average 89

Ease of Data Integration

91

Business Value Created

90

Quality of Features

90

Ease of Customization

89

Ease of IT Administration

89

Ease of Implementation

89

Usability and Intuitiveness

89

Breadth of Features

89

Product Strategy and Rate of Improvement

87

Availability and Quality of Training

87

TeamDynamix PPM Reviews

Antonia D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great tool with very useful features.

Likeliness to Recommend

8 /10

What differentiates TeamDynamix PPM from other similar products?

What differentiates this program from others is its excellent price is very accessible.

What is your favorite aspect of this product?

The project management features of this software are the ones I use most frequently. Everything from the project's request form to the scheduling of tasks to the sending of notifications to clients, interested parties, and the development team is included here.

What do you dislike most about this product?

If there is one area of the software that might use some improvement, it would be the onboarding process for new users of the service. It may be difficult to get started with this program because of all the options it provides. I will give them credit for having a comprehensive knowledge base where you can find answers to any questions you could have.

What recommendations would you give to someone considering this product?

This software is fantastic, and I highly suggest it. They take feedback from buyers seriously and strive to innovate regularly. The price is quite reasonable.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Stori H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Great platform, very easy to use.

Likeliness to Recommend

8 /10

What differentiates TeamDynamix PPM from other similar products?

TeamDynamix outperforms the competition in a number of key areas. For the price, you get a ton of useful extras like reporting and analytics. Moreover, the interface is intuitive and simple to use.

What is your favorite aspect of this product?

TeamDynamix is an extremely intuitive system, making it ideal for organizations of any size. It provides a full-featured answer to the problem of managing projects and monitoring service requests. The reports function is very helpful because it allows me to rapidly access data and produce reports.

What do you dislike most about this product?

When using TeamDynamix for the first time, some users may feel overwhelmed. The learning curve is extremely steep, and the user interface comes with a large number of options that might be confusing to manage.

What recommendations would you give to someone considering this product?

In general, my time spent with TeamDynamix has been really positive. It's been a huge time-saver in managing projects and keeping tabs on support inquiries. It's the best all-around solution for managing projects that I've seen, and I urge any company to use it.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Mark S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to learn and powerful tool

Likeliness to Recommend

10 /10

What differentiates TeamDynamix PPM from other similar products?

Service desk, knowledge management, configuration management, asset management, and master data management are among the product's five modules. Each module can be deployed in accordance with company requirements and is completely customisable. Users can create service catalogs, monitor the progress of problems, manage project portfolios, and schedule releases using TeamDynamix ITSM & PPM.

What is your favorite aspect of this product?

In addition, we are already rolling out TeamDynamix's Project Management solution for IT use and anticipate demand from other departments as well. I am really impressed with how adaptable this software's development team was and how they considered how to implement these modifications within an organization that would use it.

What do you dislike most about this product?

Keep in mind that it is cloud-based, and the manufacturer offers first-rate support for their product. It is also pretty quick, but who knows if performance may change in the future. Therefore, if the data is not saved locally, there may be a trade-off between a potential performance impact and a lack of control in the future. At the moment, there aren't many drawbacks if those implications are acknowledged.

What recommendations would you give to someone considering this product?

The trainings and kbs are really beneficial to me. I've just finished importing our assets. I'll admit that I had a little trouble with the asset import because I wasn't too familiar with how to use automation to make some changes in Excel. Having said that TeamDynamix is a strong tool once you learn how to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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