What is TeamDynamix ITSM?
TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix ITSM?
Pros
- Respectful
- Reliable
- Trustworthy
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
End User Self Serve
Service Catalog
End User Support Solutions
Technician Administration
Multi-Site Functionality
Integrated Knowledge Management
Reporting
Multi Device Capability
Systems Management Integration
Integration With IT Tools
Business Application Integration
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of Data Integration
Also Featured in...
ITSM - Incidents & Problems
ITSM - Projects & Service Together
ITSM - Change Management - Tasks
ITSM - Workflow Builder - Change Management Approval Example
ITSM - Release Management
ITSM - CMDB
ITSM - Asset Management - Maintenance Windows
ESM - Facilities Desktop
ESM - Human Resources
TeamDynamix - One Platform for ITSM, PPM & iPaaS
If you give us 90 seconds, we will tell show you how IT Service Management can work with Project Portfolio Management for faster, easier control of tickets, resources, and projects. Change Management, Asset Management, Incidents / Problems, and Projects - all managed in one place with a complete iPaaS integration platform for enterprise workflow & automation. All on a single, no-code platform... work better together. Life is complicated enough, we make it easier.
Automate IT with TeamDynamix (30)
TeamDynamix Makes IT Easy (30)
Work Better Together with TeamDynamix (30)
TeamDynamix ITSM Reviews
Rashid m.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
"PROMOTED TEAMWORK BY TEAMDYNAMIX"
Likeliness to Recommend
What differentiates TeamDynamix ITSM from other similar products?
Teamdynamix provides an easy collaboration platform and promotes team work with the company, projects and tasks are completed on time
What is your favorite aspect of this product?
The fact that my team and I can collaborate and share ideas all in one platform, tracking the progress of an ongoing project is easy and the software is very interactive and self explanatory
What do you dislike most about this product?
There is nothing to dislike about it,this is what I always relie on and it does not fail me
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Aditya R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Good & Easy to adopt by users
Likeliness to Recommend
What differentiates TeamDynamix ITSM from other similar products?
We evaluate many products but this was good and easy to fit in the business requirements easy to learn and end users adopt it very easily I am delighted that my team response was very good about this product
What is your favorite aspect of this product?
My Fav is reporting part and taking care of change management
What do you dislike most about this product?
integration part is quite difficult
What recommendations would you give to someone considering this product?
i can recommend this product to all type industries it is easy get fits in business requirements
Pros
- Includes Product Enhancements
- Friendly Negotiation
- Appreciates Incumbent Status
- Helps Innovate
Please tell us why you think this review should be flagged.
Miles d.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Good integration, but sometimes unwieldy
Likeliness to Recommend
What differentiates TeamDynamix ITSM from other similar products?
Price point, availability of integration with other products
What is your favorite aspect of this product?
The User Facing elements are well constructed and seem to make sense to our users.
What do you dislike most about this product?
Reporting could be a lot more intuitive. It is powerful but not always easy to understand/use.
What recommendations would you give to someone considering this product?
Consider what existing products in your environment can be easily integrated into this ITSM tool.
Pros
- Respectful
- Trustworthy
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
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