Tango

Tango Reserve by AgilQuest

Composite Score

8.0 /10

CX Score

8.2 /10

20 Reviews Write a Review

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What is Tango Reserve by AgilQuest?

One platform, multiple solutions. Drive choice and flexibility for your employees, manage office resources, and get data-driven insights into how your workplace is running. AgilQuest offers one platform that allows tenants, landlords, government agencies, higher education & coworking sites to share their space with each other.

Company Details

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Awards & Recognition

Tango Reserve by AgilQuest won the following awards in the Space Management category

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4 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Tango Reserve by AgilQuest Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tango Reserve by AgilQuest.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

84 Plan to Renew

6
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tango Reserve by AgilQuest?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Feature Ratings

Average 88

Multi Device Capability

Contact Tracing

Badging and Sensor Integration

API Integration

Dashboards and Reporting

Space Descriptions

Reservation System

Workspace Maps/Floorplans

Administrator Controls

Custom Search

Workflows and Notifications

Vendor Capability Ratings

Average 86

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Business Value Created

Tango Reserve by AgilQuest Reviews

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Sep 2021

Fantastic product, easy to use, user friendly

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Grace T.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to navigate, customizable

Likeliness to Recommend

9 /10

What differentiates Tango Reserve by AgilQuest from other similar products?

clean dashboard

What is your favorite aspect of this product?

effective tracing

What do you dislike most about this product?

not easy to customize copy pasted reservation

What recommendations would you give to someone considering this product?

effective tracing

Pros

Effective Service
Respectful
Security Protects
Performance Enhancing

Missy S.

Role: Operations
Industry: Other
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Aug 2021

Fantastic product, unbeatable customer service!

Likeliness to Recommend

10 /10

What differentiates Tango Reserve by AgilQuest from other similar products?

The customer service is far above and beyond most companies. Real people who own their product, and want to find an answer or solution as much as you do. Often when I'm looking for something specific, if they don't have something already created (report wise) they're willing to build it, usually responding "Chances are, someone else is looking for the same thing." That's amazing customer service.

What is your favorite aspect of this product?

Ease of use. I have seen many people walk in off the streets and be able to use the system with no training whatsoever, it's that intuitive.

What do you dislike most about this product?

I don't think this is a product issue, but integration upgrades with certain platforms are always a tad painful.

What recommendations would you give to someone considering this product?

Many programs will brag about their product and their customer service, this team doesn't, they don't need to. Their customers will do it for them.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tango Reserve by AgilQuest

What is Tango Reserve by AgilQuest?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Tango Reserve by AgilQuest Ratings

88 Likeliness to Recommend

1 Since last award

84 Plan to Renew

6 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Tango Reserve by AgilQuest?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Tango Reserve by AgilQuest Reviews

Fantastic product, easy to use, user friendly

Likeliness to Recommend

Pros

Grace T.

Easy to navigate, customizable

Likeliness to Recommend

Pros

Missy S.

Fantastic product, unbeatable customer service!

Likeliness to Recommend

Pros

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Feature Ratings

Multi Device Capability

Contact Tracing

Badging and Sensor Integration

API Integration

Dashboards and Reporting

Space Descriptions

Reservation System

Workspace Maps/Floorplans

Administrator Controls

Custom Search

Workflows and Notifications

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Business Value Created