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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Xavier P.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fast and efficient data analysis software

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Most data sources are easier to integrate, making it easier to automate reports and produce excellent graphics. Welfare benefits and data governance guidelines aid in securing the maintenance, reporting, and control of client data at the user level. One of the best platforms for showcasing original content is Tableau Viz of the Day.

What is your favorite aspect of this product?

The capacity to handle massive data sets is one of our most valuable assets. We particularly like that it provides comprehensive import/export capabilities and live data source connections, including fast and dependable SQL databases. The dashboards and reports work nicely on mobile devices and are responsive. The information supplied by other users on creating sophisticated dashboards employing parameters, sets, and measures is extensive and insightful.

What do you dislike most about this product?

The learning curve for using the app can be somewhat steep, so it might take some time to become used to it. Many user interface components are not simple when conducting analysis or creating visualisations. To ensure the desktop product's maximum functionality, this could be required. The user should be given access to more training materials to use the technology more efficiently.

What recommendations would you give to someone considering this product?

If you can put up a simple report, it might look fantastic. Perfect graphs and figures are present. Additionally, it offers easy user administration. It is pretty simple to combine different data sources. Simple report creation with built-in analytics that aid with data entering. Already provided are predetermined data. Sometimes templates are sufficient, and we don't even need to create reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sri L.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Analytics platform

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Advanced features and accuracy of data

What is your favorite aspect of this product?

Dashboards very good Visually appealing charts Reliability and accuracy of data Handles large of volumes of data from different sources Real time synching Multi device support

What do you dislike most about this product?

Price is on higher side compared other similar tools

What recommendations would you give to someone considering this product?

Must have tool, strongly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Craig C.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic data analytic features

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

It is capable of producing quality data through its establishment of connections through many data sources.

What is your favorite aspect of this product?

My favourite aspect would be the availability of mobility in this product whereby the product is available for iOS and Android which allows me to be able to have data from any location I find myself in and the experience is the same across my devices.

What do you dislike most about this product?

It allows for row-level security which requires every user to have his or her account which promotes hacking and brings a lot of security concerns issues.

What recommendations would you give to someone considering this product?

Tableau is expensive in maintenance, training and deployment hence I recommend anyone considering this product have a sizable budget for the implemantation of the product.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Friendly Negotiation
  • Helps Innovate

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