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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Charles D.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use and great features

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau has a beautiful and easy to use interface that is unmatched by its competitors

What is your favorite aspect of this product?

The cost for what you get is amazing and unique to the experience

What do you dislike most about this product?

There is a steep learning curve to this product and takes awhile to get used to.

What recommendations would you give to someone considering this product?

The customer service we have had has been amazing

Pros

  • Enables Productivity
  • Security Protects
  • Continually Improving Product
  • Trustworthy

Cons

  • Under Delivered

Or N.

  • Role: Operations
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2023

Probably the best BI tool

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Very good visualizations. A lot of connectors Support very complex analytics

What is your favorite aspect of this product?

A lot of options for visualization. You can achieve a very high level if you dedicate the time to it.

What do you dislike most about this product?

It's not easy in the beginning. The UI is not intuitive like the Microsoft ecosystem (Excel and Power BI for example)

What recommendations would you give to someone considering this product?

Try the free week trial

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eduardo B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

It's a great BI tool

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau has great options for putting together different tables, something other tools can't do

What is your favorite aspect of this product?

The data management options, I think it's great that you can work on your data source directly from the web app

What do you dislike most about this product?

The interface isn't the most intuitive at first and it takes some time to get used to it

What recommendations would you give to someone considering this product?

I would recommend it if you are a data expert or willing to become one, Tableau has a learning curve that will require some time investment, but it will pay off.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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