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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Braian Danielle C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Intuitive and business value creator

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

First, Tableau is intuitive and easy to use in comparison with other products. Its not require knowledge on language programming to get advantage of all the functionalities that Tableau provides.

What is your favorite aspect of this product?

The possibility of creating interactive dashboards that help me to promote a self service data visualization from my organization.

What do you dislike most about this product?

Data source connections. Connecting data to sources using APIs or specific company databases is not too easy, but once you understand the logics and the source configuration it's not too complicated.

What recommendations would you give to someone considering this product?

Go for it, if you want to present better metrics that generate value Tableau is the solution!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Pretty much all business intelligence capabilities

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

With Tableau, we are able to identify trends, recognise new opportunities, improve productivity and more. We can also connect to one or various sources, whether the incoming data is from a spreadsheet, cloud-based or enterprise data software.

What is your favorite aspect of this product?

Tableau has high-level data integration and advanced analytics & reporting. It also has a great text analytics feature to give us more contextual insights into our data.

What do you dislike most about this product?

What I think can be improved is the Search & Conversational Analytics to enable a faster and easier way to ask questions and discover new insights by way of natural language.

What recommendations would you give to someone considering this product?

Tableau wonderfully allows users to integrate their apps and deliver reports and real-time dashboards. Some benefits of this particular tool include handy visualisations and powerful collaboration features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The fastest and most innovative BI.

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Interactive dashboards with various application scenarios promote discussion and idea sharing—excellent query support from the Tableau user community and outstanding knowledge base articles. A customizing view is a beautiful tool that comes in handy when building dashboards. Users who need coding expertise or knowledge can use the drag-and-drop user interface (UI).

What is your favorite aspect of this product?

Tableau Desktop is a user-friendly tool that even untrained Excel users can utilize to solve even the most complex problems. Tableau Desktop helps with data comprehension and visualization. Thanks to it, we can swiftly and securely communicate data from many different sources, on-premise and in the cloud. The ability of Tableau Desktop to connect to and extract data from any central data source is something we respect.

What do you dislike most about this product?

Creating a custom tabular format with numerous computed fields comparable to Excel should be possible. Sometimes it takes time and effort to comprehend calculations and parameters. Determining if and when a data element is used in a dashboard can be time-consuming and labor-intensive. A local copy of the data source must be created to make changes.

What recommendations would you give to someone considering this product?

Numerous end users can collaborate on data sets thanks to the practical usage of Tableau Desktop for SAP connectivity. This application is dependable and effective for importing and exporting a wide range of unique qualities. Unstructured data can be processed and evaluated fast with the aid of this application. If you run into any problems, we advise contacting the team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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