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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

89

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

85

Self Service and Ad Hoc Capabilities

84

BI Security

83

Intelligent Alerts and Notifications

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Breadth of Features

86

Ease of Implementation

86

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Vendor Support

80

Tableau Reviews

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An efficient tool for data analysis.

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Most data sources are easier to integrate, making it easier to automate reports and produce excellent visualizations. The management, reporting, and control of client data at the user level are ensured with guidelines for data governance and welfare benefits. One of the leading websites showing fresh data is Tableau Viz of the Day.

What is your favorite aspect of this product?

Our capacity to oversee significant data collection is one of our most outstanding capabilities. We are drawn to it because of its comprehensive import/export capabilities and live data source connections, which include quick and dependable SQL databases. The reports and dashboards load quickly and work nicely on mobile devices. Other users have offered helpful advice on constructing sophisticated dashboards utilizing parameters, sets, and measures.

What do you dislike most about this product?

According to the very steep learning curve, the app may take some time to become accustomed to. There are numerous intricate user interface elements while conducting analysis or creating infographics. This may be required to ensure the maximum operation of the desktop product. Additional training resources must be available for the user to use the technology more efficiently.

What recommendations would you give to someone considering this product?

It might look fantastic if you can upload a thorough report. Perfect graphs and figures are provided. Additionally, it offers easy user administration. Combining data from many sources is relatively simple. Data entry is made simple by integrated analytics in reports. Data that were already predetermined have been given. Sometimes using templates suffices in place of writing reports.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Giorgi S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Its Fantastic but it's expensive

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau Is a great BI tool. I think it is the best on the market.

What is your favorite aspect of this product?

My Favourite Part is that it connects to anything.

What do you dislike most about this product?

Pricing. It is really expensive.

What recommendations would you give to someone considering this product?

If you need a really quality product and don't hesitate to spend money, then this is for you.

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Client Friendly Policies

Luisa Z.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

This is THE data visualization tool you want!

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The reporting capabilities, along with the automatic real-time view of the information happening on your systems is amazing. I haven't used any other tool that allowed me to see info on the spot so accurately.

What is your favorite aspect of this product?

This is a great tool for Operations team to make informed decisiones based on actual data, because it is so simple to get good visual on the numeric data you have on the backend. It can manage TONS of data as if nothing, and the reports can be customized depending on the type of end-user

What do you dislike most about this product?

Building new reports from scratch takes a lot of time as there are many variables to take into consideration. Sometimes it gets slow.

What recommendations would you give to someone considering this product?

This is the best tool out there for data visualization in real-time!

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

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