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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Bethany W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent analytics provision platform

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

It has most powerful data management features. There is no great product with such reliable data solutions I have used.

What is your favorite aspect of this product?

It has single operation base that collects data from all sources and prepares it for analysis. The insights from data that we get helps us to plan and make great decidions.

What do you dislike most about this product?

The capability of this product is great and I have not disliked anything from its operation.

What recommendations would you give to someone considering this product?

Integrating this platform with our applications was easy. It tracks every sctivity thst is carried out within our organization to get reliable analytics and I recommend.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

BILAL S.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Awesome Visualization tool!

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

The tool is very user-friendly even a beginner as it uses a drag and drop feature approach to build KPIS and dashboard.

What is your favorite aspect of this product?

Few thing to note: - Simplicity and dashboard - Low cost and scalability - An easy-to-use interface - Real-time dashboard options

What do you dislike most about this product?

It can be challenging to incorporate many views, and daily data extracts can be slow depending on the data source.

What recommendations would you give to someone considering this product?

Tableau's flexibility in data sources and data visualization has proven invaluable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sadaf F.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

The strongest platform but too costly

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The strength to connect with multiple data sets and the level of customisation possible in Tableau is no match to other platforms

What is your favorite aspect of this product?

Customised beautiful visualisation with almost no limit on the data points on a single viz

What do you dislike most about this product?

Cost and some shortcoming that could make life easier like copying objects and containers

What recommendations would you give to someone considering this product?

Must run a full ROI analysis, Tableau is the best in the market but it is so costly that you must be able to gain value from this investment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Vendor's Interest First

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