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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

María José P.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Able to achieve our goals as a compan

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

We use Tableau in our company to monitor our progress through graphs and statistics. By knowing what we grew as a business month by month and analyzing the data from each department, we have been able to meet the goals we have set as an organization and improve the failures we have had.

What is your favorite aspect of this product?

This is a platform that is very easy to use and very user friendly, so employees have no problems when entering data that needs to be analyzed. I love that it is compatible with Excel and PDF, which makes it perfect when generating monthly reports, graphs and statistics for each department.

What do you dislike most about this product?

The only downside that I have seen so far, is that its technical service in the free version is not very good, so it would be advisable for a better experience and if it will be a tool widely used in your company, you buy the paid version and thus solve all the problems that may arise, with the technical help of their assistants.

What recommendations would you give to someone considering this product?

If you want to keep order in your company, to know how the goals and achievements of each department are going, then this software will help you in a great way. It is an easy, fast and inexpensive way to have all your data, those of your company and customers in perfect order.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Gokul K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Visualization Tool

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau is a robust solution for visualization that is portable and accepts various data repositories through connectors. It has wide features available for visualization compared to other products

What is your favorite aspect of this product?

The user-friendliness of the interface which enables new users to quickly pick it up, and different analytics tools and viewport sizes that are available. The toolbar is my favourite section of the product, which gives users flexibility

What do you dislike most about this product?

The only thing I don't like is that the tableau files that are created in new updates are not supported in the older versions of Tableau Public

What recommendations would you give to someone considering this product?

Tableau pricing can be varying, so choose the plan that fits your business needs

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Caring

Catrin D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Can provide reports but can appear messy

Likeliness to Recommend

4 /10

What differentiates Tableau from other similar products?

Clear reporting allowing you to pull a report across data

What is your favorite aspect of this product?

Ability to understand the data behind our users and clients

What do you dislike most about this product?

Reports can appear a bit messy, not in a format I would download and send to a client

What recommendations would you give to someone considering this product?

Consider what you will be doing with the reports - whether they are for internal or external use

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Commodity Features
  • Less Reliable

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