Salesforce.com Inc

Tableau

Composite Score

8.8 /10

CX Score

9.0 /10

253 Reviews Write a Review

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What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics – Enterprise category

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Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

13 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

10 Top Rated Features

2022

Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

3% Negative

5% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Unique Features
Helps Innovate

Feature Ratings

Average 84

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Advanced Analytics and Data Science

BI Security

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Self Service and Ad Hoc Capabilities

Spatial Analysis

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.9

View Tableau in this category (opens in a new tab)

Tableau Reviews

shaikh a.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

"Tableau: Chart Your Story"

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau is known for its intuitive and user-friendly interface, making it accessible to both technical and non-technical users. Creating interactive dashboards and reports doesn't require extensive coding or technical expertise. Tableau also offers an extensive range of native connectors and integration options, making it easy to connect to various data sources, including databases, spreadsheets, cloud services, and web data connectors. Good scalability to meet the needs of both small businesses and large enterprises. It can handle large datasets and complex analytics, making it suitable for organizations of all sizes.

What is your favorite aspect of this product?

Tableau's intuitive drag-and-drop interface allows users to quickly create interactive visualizations and dashboards without needing extensive technical skills. This accessibility makes data analysis and reporting more accessible to a wide range of users within organizations, including those who may not have a background in data science or analytics. Tableau can connect to a variety of data sources, its extensive library of visualization types, and also supports complex calculations and expressions.

What do you dislike most about this product?

The licensing costs for Tableau Desktop and Tableau Server can be a barrier for some organizations. Learning is required particularly for users who are new to data visualization and analytics software.

What recommendations would you give to someone considering this product?

Take stock of your data sources and determine if Tableau supports the integration of your data. Tableau offers a wide range of connectors, but it's essential to ensure compatibility with your data systems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Charles D.

Role: Finance
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use and great features

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau has a beautiful and easy to use interface that is unmatched by its competitors

What is your favorite aspect of this product?

The cost for what you get is amazing and unique to the experience

What do you dislike most about this product?

There is a steep learning curve to this product and takes awhile to get used to.

What recommendations would you give to someone considering this product?

The customer service we have had has been amazing

Pros

Enables Productivity
Security Protects
Continually Improving Product
Trustworthy

Cons

Under Delivered

Or N.

Role: Operations
Industry: Finance
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Probably the best BI tool

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Very good visualizations. A lot of connectors Support very complex analytics

What is your favorite aspect of this product?

A lot of options for visualization. You can achieve a very high level if you dedicate the time to it.

What do you dislike most about this product?

It's not easy in the beginning. The UI is not intuitive like the Microsoft ecosystem (Excel and Power BI for example)

What recommendations would you give to someone considering this product?

Try the free week trial

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tableau

What is Tableau?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Tableau Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Tableau?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Tableau Reviews

shaikh a.

"Tableau: Chart Your Story"

Likeliness to Recommend

Pros

Charles D.

Easy to use and great features

Likeliness to Recommend

Pros

Cons

Or N.

Probably the best BI tool

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Advanced Analytics and Data Science

BI Security

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Self Service and Ad Hoc Capabilities

Spatial Analysis

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support