Salesforce.com Inc

Tableau

Composite Score

8.8 /10

CX Score

9.0 /10

253 Reviews Write a Review

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What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics – Enterprise category

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Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

13 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

10 Top Rated Features

2022

Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

3% Negative

5% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Unique Features
Helps Innovate

Feature Ratings

Average 84

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Advanced Analytics and Data Science

BI Security

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Self Service and Ad Hoc Capabilities

Spatial Analysis

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.9

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Tableau Reviews

Jennifer L.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Basic product, always trying to up sell

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Tableau is not as visually appealing or user friendly. It can have quite slow performance when running more complex queries. I don’t have time to learn how to get the best out of the product sadly.

What is your favorite aspect of this product?

Data connections, could connect to a custom app. Also Salesforce won’t give us a case report. As this is a Salesforce owned product I easily connected tableau to Salesforce and can extract the case object data. I also like the calculated fields easy to create/ resolve issues.

What do you dislike most about this product?

Slow performance. Takes a while to load visualisations or filters sometimes. A bit basic, can probably do more with it but I don’t have the time to learn.

What recommendations would you give to someone considering this product?

Do your requirements first. I inherited this product but wouldn’t have chosen it.

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Divneet S.

Role: Information Technology
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic product that allows great customization

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

its customization and visualizations

What is your favorite aspect of this product?

dashboard visualizations and predictive analysis

What do you dislike most about this product?

lack of great training for beginners

What recommendations would you give to someone considering this product?

take an online course / training module before using this product

Pros

Performance Enhancing
Reliable
Enables Productivity
Efficient Service

Cons

Wastes Time

Ronan Q.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Depth of features a real plus

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

Metadata management and being able to link SAP to Tableau through SQL is a real plus especially when wanting to creating unique reports and dashboards. Being able to provide end users with visually appealing dashboard that are easy to use is a major upside to this software.

What is your favorite aspect of this product?

Customization aspects. Depth of visualization tools as well.

What do you dislike most about this product?

Can be a bit slow in comparison to Power BI. When using large sets of data, a change in the filters on a dashboard can lead to a refresh taking longer than desired. This can lead to frustration for end users.

What recommendations would you give to someone considering this product?

Maximize the use of dashboards - combine all data in this easy to use and visually appealing section of Tableau, create email reports from these dashboards and also set up tracking to see who is using it most often and which end users are not utilizing it.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Effective Service

Tableau

What is Tableau?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Tableau Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Tableau?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Tableau Reviews

Jennifer L.

Basic product, always trying to up sell

Likeliness to Recommend

Cons

Divneet S.

Fantastic product that allows great customization

Likeliness to Recommend

Pros

Cons

Ronan Q.

Depth of features a real plus

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Advanced Analytics and Data Science

BI Security

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Self Service and Ad Hoc Capabilities

Spatial Analysis

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support