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Tableau Logo Award Winner Product Badge
Salesforce.com Inc

Tableau

Composite Score
8.8 /10
CX Score
9.0 /10
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Tableau
8.8 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics – Enterprise category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

3% Negative
5% Neutral
92% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Helps Innovate

Feature Ratings

Average 84

Dashboard

91

Data Exploration and Visualization

88

Real-Time Visualization

86

Data Connectors and Data Mashup

86

Advanced Analytics and Data Science

85

BI Security

84

Operational Reporting Capabilities

84

BI Platform Administration

83

Collaboration

83

Self Service and Ad Hoc Capabilities

83

Spatial Analysis

82

Vendor Capability Ratings

Average 82

Business Value Created

87

Breadth of Features

84

Quality of Features

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

82

Ease of Customization

82

Ease of IT Administration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Tableau Reviews

Jennifer L.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Basic product, always trying to up sell

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Tableau is not as visually appealing or user friendly. It can have quite slow performance when running more complex queries. I don’t have time to learn how to get the best out of the product sadly.

What is your favorite aspect of this product?

Data connections, could connect to a custom app. Also Salesforce won’t give us a case report. As this is a Salesforce owned product I easily connected tableau to Salesforce and can extract the case object data. I also like the calculated fields easy to create/ resolve issues.

What do you dislike most about this product?

Slow performance. Takes a while to load visualisations or filters sometimes. A bit basic, can probably do more with it but I don’t have the time to learn.

What recommendations would you give to someone considering this product?

Do your requirements first. I inherited this product but wouldn’t have chosen it.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product that allows great customization

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

its customization and visualizations

What is your favorite aspect of this product?

dashboard visualizations and predictive analysis

What do you dislike most about this product?

lack of great training for beginners

What recommendations would you give to someone considering this product?

take an online course / training module before using this product

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Wastes Time

Ronan Q.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Depth of features a real plus

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

Metadata management and being able to link SAP to Tableau through SQL is a real plus especially when wanting to creating unique reports and dashboards. Being able to provide end users with visually appealing dashboard that are easy to use is a major upside to this software.

What is your favorite aspect of this product?

Customization aspects. Depth of visualization tools as well.

What do you dislike most about this product?

Can be a bit slow in comparison to Power BI. When using large sets of data, a change in the filters on a dashboard can lead to a refresh taking longer than desired. This can lead to frustration for end users.

What recommendations would you give to someone considering this product?

Maximize the use of dashboards - combine all data in this easy to use and visually appealing section of Tableau, create email reports from these dashboards and also set up tracking to see who is using it most often and which end users are not utilizing it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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