Salesforce.com Inc

Tableau

Composite Score

8.8 /10

CX Score

8.9 /10

218 Reviews Write a Review

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What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics – Enterprise category

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Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

13 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

10 Top Rated Features

2022

Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative

7% Neutral

91% Positive

Pros

Trustworthy
Unique Features
Reliable
Enables Productivity

Feature Ratings

Average 84

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

BI Security

Advanced Analytics and Data Science

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Spatial Analysis

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Average 82

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.9

View Tableau in this category (opens in a new tab)

Tableau Reviews

Gokul K.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Great Visualization Tool

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Tableau is a robust solution for visualization that is portable and accepts various data repositories through connectors. It has wide features available for visualization compared to other products

What is your favorite aspect of this product?

The user-friendliness of the interface which enables new users to quickly pick it up, and different analytics tools and viewport sizes that are available. The toolbar is my favourite section of the product, which gives users flexibility

What do you dislike most about this product?

The only thing I don't like is that the tableau files that are created in new updates are not supported in the older versions of Tableau Public

What recommendations would you give to someone considering this product?

Tableau pricing can be varying, so choose the plan that fits your business needs

Pros

Continually Improving Product
Trustworthy
Unique Features
Caring

Catrin D.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Can provide reports but can appear messy

Likeliness to Recommend

4 /10

What differentiates Tableau from other similar products?

Clear reporting allowing you to pull a report across data

What is your favorite aspect of this product?

Ability to understand the data behind our users and clients

What do you dislike most about this product?

Reports can appear a bit messy, not in a format I would download and send to a client

What recommendations would you give to someone considering this product?

Consider what you will be doing with the reports - whether they are for internal or external use

Pros

Performance Enhancing
Enables Productivity
Security Protects

Cons

Commodity Features
Less Reliable

Shaun H.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

Insights with Tableau

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

We chose Tableau due to it's flexibility. We looked at other tools, and those catered towards operations people who wanted an easy tool to manage. Fortunately our team is more on the tech savvy side, so we opt'd to go with Tableau due to its flexibility and scaleability.

What is your favorite aspect of this product?

Endlessly customizable. You can create almost anything you want as long as you're willing to put in the effort to learn the tool. I highly recommend taking a course on Tableau if you're dedicated. Lots of nuances you wouldn't pick up unless you started to do some Googling when you come across something you haven't built before.

What do you dislike most about this product?

We were promised that Tableau could integrate directly with Salesforce data. That was a lie (at least for us). It took forever to pull record data into Tableau, so we had to scramble and start to look at ETL and data warehouse solutions to get the data from Salesforce into the data warehouse then into Tableau. It was a mess to get this stood up, but in the end we are very happy with what we can achieve in Tableau.

What recommendations would you give to someone considering this product?

100% pilot it before buying. We were promised it could integrate directly with Salesforce data. That did not pan out well for us so we had to buy additional tools like an ETL and Data Warehouse to make this work.

Pros

Performance Enhancing
Reliable
Enables Productivity
Effective Service

Tableau

What is Tableau?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Tableau Ratings

88 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Tableau?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Tableau Reviews

Gokul K.

Great Visualization Tool

Likeliness to Recommend

Pros

Catrin D.

Can provide reports but can appear messy

Likeliness to Recommend

Pros

Cons

Shaun H.

Insights with Tableau

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

BI Security

Advanced Analytics and Data Science

Operational Reporting Capabilities

BI Platform Administration

Collaboration

Spatial Analysis

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support