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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Daichi K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The ideal software for analysts and graphic expert

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Anyone using Tableau in the data science field immediately understands this. The numerous import options for all types of data are truly astounding. I can import data from my Microsoft database and create management dashboards, or I can import a simple 3 GB CSV file from the sales department. One can't really pick here very much. We create dashboards for higher management. Here, among other things, sales results are taken into account, and forecasts and other analyses are produced using Power BI's provided graphics. The reports in PDF are a good addition because we can quickly make them available and they work well for mass printing.

What is your favorite aspect of this product?

the essential selection of features and choices. Large data sets can be perfectly prepared for analysis and visualization with Tableau Prep. Numerous analyses move quickly and can be finished in a few minutes. LOD (especially for cohort analyses of customer data), Gruppieren/Aliasse/Hierarchie (to keep track of things when there are many dimensions or numbers), and Parameter are features that I frequently use. Regarding visualization, I especially value the capability to combine various diagrammtypes and quickly create very dynamic visualisations. Draw conclusions and present them using data analysis based on a range of data sources ERP.

What do you dislike most about this product?

Fundamentally, in order to utilize the full range of options, some topics (such as filterreihenfolge, LODs, etc.) require some initial work. What I still lack is a quick way to create beautiful dashboards and also, for example, a way to unify different dashboard designs (for example, adjusting the font size. Whoever switches from Power BI to Tableau has a problem because DAX commands are sadly not supported. Unfortunately, using Tableau's own language solution requires some extra work. However, because it involves logical English terms combined with commas, our division was a little confused when it was first implemented.

What recommendations would you give to someone considering this product?

I use Tableau as a business intelligence tool for ongoing reporting as well as a quick-and-dirty analysis tool (zB Monatsdashboard). I use the tool specifically for the analyses listed below: Customer journey or conversion funnel analyses in the context of digital marketing, such as in relation to revenue data, creating management dashboards based on existing databanks and investigating previously unexplored datasets as part of a business analysis. I use Tableau Desktop to visualize data sets from customer data banks as well as to visually prepare other values for people who have less statistical knowledge.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Robust tool to collect and organize business data

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau charts and reports provide us with crucial business information and give insights into important trends within the entire company and the finance team. The data is represented in interactive reports, charts, maps, and dashboards

What is your favorite aspect of this product?

Automated forecasting, analysis of possible scenarios, and decision trees help make optimum financial decisions. It allows us to use pre-built functions or create our own data sets, visualize the results and load our own data

What do you dislike most about this product?

Its difficult to get started with Tableau without training. The visualizations take time to customize when we want to organize massive amounts of data, create custom models for data analysis and delve into more detail

What recommendations would you give to someone considering this product?

Tableau is the best solution for accessing all data and metrics from anywhere and allows you to share findings and insights. This tool boosts efficiency of decision-making with actionable data on billing, employee, time and money expenses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Expensive and hard to use BI instrument.

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Wastes Time
  • Less Generous
  • Less Efficient Service

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