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Tableau Logo Award Winner Product Badge
Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
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Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

89

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

85

Self Service and Ad Hoc Capabilities

84

BI Security

83

Intelligent Alerts and Notifications

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Breadth of Features

86

Ease of Implementation

86

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Vendor Support

80

Tableau Reviews

Catrin D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Can provide reports but can appear messy

Likeliness to Recommend

4 /10

What differentiates Tableau from other similar products?

Clear reporting allowing you to pull a report across data

What is your favorite aspect of this product?

Ability to understand the data behind our users and clients

What do you dislike most about this product?

Reports can appear a bit messy, not in a format I would download and send to a client

What recommendations would you give to someone considering this product?

Consider what you will be doing with the reports - whether they are for internal or external use

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Commodity Features
  • Less Reliable

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Insights with Tableau

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

We chose Tableau due to it's flexibility. We looked at other tools, and those catered towards operations people who wanted an easy tool to manage. Fortunately our team is more on the tech savvy side, so we opt'd to go with Tableau due to its flexibility and scaleability.

What is your favorite aspect of this product?

Endlessly customizable. You can create almost anything you want as long as you're willing to put in the effort to learn the tool. I highly recommend taking a course on Tableau if you're dedicated. Lots of nuances you wouldn't pick up unless you started to do some Googling when you come across something you haven't built before.

What do you dislike most about this product?

We were promised that Tableau could integrate directly with Salesforce data. That was a lie (at least for us). It took forever to pull record data into Tableau, so we had to scramble and start to look at ETL and data warehouse solutions to get the data from Salesforce into the data warehouse then into Tableau. It was a mess to get this stood up, but in the end we are very happy with what we can achieve in Tableau.

What recommendations would you give to someone considering this product?

100% pilot it before buying. We were promised it could integrate directly with Salesforce data. That did not pan out well for us so we had to buy additional tools like an ETL and Data Warehouse to make this work.

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Effective Service

María José P.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Able to achieve our goals as a compan

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

We use Tableau in our company to monitor our progress through graphs and statistics. By knowing what we grew as a business month by month and analyzing the data from each department, we have been able to meet the goals we have set as an organization and improve the failures we have had.

What is your favorite aspect of this product?

This is a platform that is very easy to use and very user friendly, so employees have no problems when entering data that needs to be analyzed. I love that it is compatible with Excel and PDF, which makes it perfect when generating monthly reports, graphs and statistics for each department.

What do you dislike most about this product?

The only downside that I have seen so far, is that its technical service in the free version is not very good, so it would be advisable for a better experience and if it will be a tool widely used in your company, you buy the paid version and thus solve all the problems that may arise, with the technical help of their assistants.

What recommendations would you give to someone considering this product?

If you want to keep order in your company, to know how the goals and achievements of each department are going, then this software will help you in a great way. It is an easy, fast and inexpensive way to have all your data, those of your company and customers in perfect order.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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