Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
7.6 /10
CX Score
8.1 /10
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Tableau CRM Analytics
7.6 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Includes Product Enhancements

Feature Ratings

Average 80

Real-Time Visualization

92

Data Exploration and Visualization

90

Dashboard

87

Operational Reporting Capabilities

84

BI Platform Administration

84

Advanced Analytics and Data Science

84

Data Connectors and Data Mashup

83

Self Service and Ad Hoc Capabilities

82

Data Modelling Tools

81

BI Security

80

Spatial Analysis

80

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Data Integration

83

Quality of Features

82

Vendor Support

81

Usability and Intuitiveness

81

Breadth of Features

80

Ease of Implementation

80

Ease of IT Administration

79

Ease of Customization

79

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Tableau CRM Analytics Reviews

Farjana Y.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2023

Satisfaction Assured!

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

There are so many but I will name one, it is unique to Salesforce's ecosystem.

What is your favorite aspect of this product?

I love its dashboard and Collaboration and Sharing section.

What do you dislike most about this product?

As far now, there is nothing that I can say I dislike.

What recommendations would you give to someone considering this product?

Trust me and try it. You will love it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Unlocking Actionable Insights with Tableau CRM

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau CRM has a user-friendly interface that allows users to easily create, modify, and share analytics dashboards and reports.

What is your favorite aspect of this product?

Tableau CRM's data visualization capabilities are unparalleled, providing users with rich, interactive visualizations that can help to identify trends and patterns in data.

What do you dislike most about this product?

Tableau CRM can be expensive, especially for small businesses or startups with limited budgets.

What recommendations would you give to someone considering this product?

Tableau CRM is designed to handle large volumes of data, making it ideal for businesses that need to process and analyze large amounts of data.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Maurice K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Better Business Intelligence With Tableau

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

The software is not only good in business intelligence but also comes with customer intelligence features

What is your favorite aspect of this product?

I like the business intelligence features The software makes customer intelligence easy

What do you dislike most about this product?

Not a single hurdle with Tableau CRM Analytics. The software has been great

What recommendations would you give to someone considering this product?

I recommend Tableau CRM Analytics because it works and it has been very powerful when it comes to running analytics

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time