Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
7.6 /10
CX Score
8.1 /10
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Category
Tableau CRM Analytics
7.6 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Includes Product Enhancements

Feature Ratings

Average 80

Real-Time Visualization

92

Data Exploration and Visualization

90

Dashboard

87

Operational Reporting Capabilities

84

BI Platform Administration

84

Advanced Analytics and Data Science

84

Data Connectors and Data Mashup

83

Self Service and Ad Hoc Capabilities

82

Data Modelling Tools

81

BI Security

80

Spatial Analysis

80

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Data Integration

83

Quality of Features

82

Vendor Support

81

Usability and Intuitiveness

81

Breadth of Features

80

Ease of Implementation

80

Ease of IT Administration

79

Ease of Customization

79

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Tableau CRM Analytics Reviews

Seth P.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Tableau CRM Analytics is functional and useful

Likeliness to Recommend

6 /10

What differentiates Tableau CRM Analytics from other similar products?

Having only used Tableau CRM Analytics I am unable to review this aspect.

What is your favorite aspect of this product?

The pipeline tracking and analytics along with forecasting.

What do you dislike most about this product?

SRs do not always flow properly or have errors and other issues without proper notification.

What recommendations would you give to someone considering this product?

it is a functional platform for sales management and CRM but not perfect.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Leverages Incumbent Status

Rajat S.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

It has a lot of features which comes in handy while dealing with the non technical audience and also is very easy to use.

What is your favorite aspect of this product?

Ease of use and fine hold of data and it's management.

What do you dislike most about this product?

A few more connection with data sources such as SharePoint would help.

What recommendations would you give to someone considering this product?

Please go ahead if need is for the data analytics part.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Michael H.

  • Role: Finance
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic data visualization and graph product

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau takes data visualization to the next level

What is your favorite aspect of this product?

The aesthetics of the data visualization options

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Try it out for your reporting needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing