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In Partnership With SelectHub
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What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.
Company Details
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In Partnership With SelectHub
Tableau CRM Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Tableau CRM Analytics.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real-Time Visualization
Data Exploration and Visualization
Dashboard
Operational Reporting Capabilities
BI Platform Administration
Advanced Analytics and Data Science
Data Connectors and Data Mashup
Self Service and Ad Hoc Capabilities
Data Modelling Tools
BI Security
Spatial Analysis
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Vendor Support
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Sales Analytics
Score 8.3
View Tableau CRM Analytics in this category (opens in a new tab)
Business Intelligence & Analytics - Midmarket
Score 8.3
View Tableau CRM Analytics in this category (opens in a new tab)
Customer Intelligence
Score 7.4
View Tableau CRM Analytics in this category (opens in a new tab)
Tableau CRM Analytics Reviews
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Ken M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
Great for the entire team.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Salesforce Einstein Analytics has more functionality, services, and knowledge base.
What is your favorite aspect of this product?
The accessibility and support have been great aspects of the product(s).
What do you dislike most about this product?
The product needs more features and improvements.
What recommendations would you give to someone considering this product?
Should consider with the services and functions in mind.
Pros
- Saves Time
- Client's Interest First
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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Chrissy (.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2020
Great product with consistent customer service.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Customer service and cost
What is your favorite aspect of this product?
Easy to use and implement
What do you dislike most about this product?
Amount of time to implement
What recommendations would you give to someone considering this product?
Research before purchase
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Liz B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2020
Good fit for our organization
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Einstein analytics is very easy to use and integrates well with all of our data. It also has great mobile capabilities.
What is your favorite aspect of this product?
I like the ability to view and interact with analytics on multiple devices.
What do you dislike most about this product?
There really isn't anything I dislike about the product.
What recommendations would you give to someone considering this product?
Ask for a demo.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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