Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
7.6 /10
CX Score
8.1 /10
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Tableau CRM Analytics
7.6 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Includes Product Enhancements

Feature Ratings

Average 80

Real-Time Visualization

92

Data Exploration and Visualization

90

Dashboard

87

Operational Reporting Capabilities

84

BI Platform Administration

84

Advanced Analytics and Data Science

84

Data Connectors and Data Mashup

83

Self Service and Ad Hoc Capabilities

82

Data Modelling Tools

81

BI Security

80

Spatial Analysis

80

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Data Integration

83

Quality of Features

82

Vendor Support

81

Usability and Intuitiveness

81

Breadth of Features

80

Ease of Implementation

80

Ease of IT Administration

79

Ease of Customization

79

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Tableau CRM Analytics Reviews

James l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

The best way to track analytics hands down!

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

Salesforce simplifies task to more efficiently track data of every customer across different platforms.

What is your favorite aspect of this product?

The ease of use. Implementing task in a matter of minutes to quickly gather data for the days reports of what we need to implement.

What do you dislike most about this product?

I like everything about the product.

What recommendations would you give to someone considering this product?

Give it a try. It will increase your sales automatically by being able to keep up with the correct data from each customer and what the market is geared to.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Fantastic and powerful product.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Acts with Integrity

Eugene C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Excellent Software for Any Business

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

The level of thought and detail that has gone into, and c continues to go into the development.

What is your favorite aspect of this product?

The features. If by some chance the feature does not already exist, it is easy to implement customized, in-house solutions.

What do you dislike most about this product?

That it does not encompass more aspects of the business.

What recommendations would you give to someone considering this product?

Buy it. It is worth every penny.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing