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SYSPRO ERP Logo
SYSPRO

SYSPRO ERP

Composite Score
7.1 /10
CX Score
7.1 /10
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Category
SYSPRO ERP
7.1 /10

What is SYSPRO ERP?

Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.

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Awards & Recognition

SYSPRO ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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SYSPRO ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SYSPRO ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SYSPRO ERP?

4% Negative
17% Neutral
79% Positive

Pros

  • Respectful
  • Efficient Service
  • Appreciates Incumbent Status
  • Reliable

Feature Ratings

Average 80

Supply Chain Management

85

Procurement Management

83

Industry Specific Capabilities

82

Accounting and Financial Management

80

BI and Performance Management

79

Human Capital Management

78

Service Management

78

Analytics and Reporting

77

Job and Project Management

76

Governance Risk and Compliance

73

Customer Relationship Management

71

Vendor Capability Ratings

Average 75

Business Value Created

78

Availability and Quality of Training

77

Breadth of Features

77

Vendor Support

76

Ease of Implementation

76

Ease of IT Administration

75

Ease of Customization

75

Quality of Features

74

Ease of Data Integration

73

Product Strategy and Rate of Improvement

70

Usability and Intuitiveness

65

SYSPRO ERP Reviews

MAANO M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Great product with fantastic features

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

It's features

What is your favorite aspect of this product?

Tracking of materials

What do you dislike most about this product?

Not cost user friendly

What recommendations would you give to someone considering this product?

To get someone who has implemented the product before for easy integration

Pros

  • Efficient Service
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

Jerome K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates SYSPRO ERP from other similar products?

Easy to use

What is your favorite aspect of this product?

Easy to maintain

What do you dislike most about this product?

Nothing of this product

What recommendations would you give to someone considering this product?

Best ERP system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jordon H.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Does what it's supposed to.

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

Serial and batch tracking, product configurator, open GL, SQL database.

What is your favorite aspect of this product?

SQL database makes customized reporting data extraction easy.

What do you dislike most about this product?

User interface is clunky and doesn't suit visual-users very well. Doing multiple updates to records requires doing them one at a time - they cannot be batched - it is time consuming.

What recommendations would you give to someone considering this product?

For small to medium sized businesses, provides good functionality for manufacturing companies.

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Client Friendly Policies

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Effective Service

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