SYSPRO

SYSPRO ERP

Composite Score

7.1 /10

CX Score

7.1 /10

29 Reviews Write a Review

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What is SYSPRO ERP?

Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.

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Awards & Recognition

SYSPRO ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

SYSPRO ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SYSPRO ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SYSPRO ERP?

4% Negative

17% Neutral

79% Positive

Pros

Respectful
Efficient Service
Appreciates Incumbent Status
Reliable

Feature Ratings

Average 80

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Accounting and Financial Management

BI and Performance Management

Human Capital Management

Service Management

Analytics and Reporting

Job and Project Management

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Average 75

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

SYSPRO ERP Reviews

Roger A.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Best ERP option for a small to medium company

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

SYSPRO ERP requires much less infrastructure investment than similar products and demands less time from the IT administrator.

What is your favorite aspect of this product?

Vendor support, widely used by companies in my region, direct access to the database to extract data.

What do you dislike most about this product?

Poor reporting capability, almost no BI support, hard to extract data to use on 3rd party BI tools. Cumbersome customization.

What recommendations would you give to someone considering this product?

If you are on a budget SYSPRO can be licensed by modules and with a little training, an internal resource could extract data to a 3rd party reporting/BI tool

Pros

Acts with Integrity
Reliable
Respectful
Enables Productivity

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Irene M.

Role: Consultant
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, Management Tool, MNF Concepts proven

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

Worldwide used in various of Industries, Not Industry Specific Ease of Data output in Various Forms Auditing & Securities User friendly Continuously evolving

What is your favorite aspect of this product?

Reporting & Finance

What do you dislike most about this product?

Installations where IT Specialist are ignorant (Microsoft & Sql Specialist)

What recommendations would you give to someone considering this product?

Start with the Minimum of Modules Use a Vendor that have years of Experience & Knowledge (On the Ground & In the environment) They have the Knowledge of the 20% 3rd party products to run your business effectively and the inclusion of your Business Structures is vital. Business processes define, clarified and approve by all Management, departments include your Department Heads and Staff The more Heads together the greater your success of a 100% Installation Customers Relationships are built during this process, Vendors in the environment and involvement spans years Product must do the work and You will reap the benefits

Pros

Continually Improving Product
Unique Features
Caring
Acts with Integrity

Cristiane J.

Role: Finance
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, but not intuitive.

Likeliness to Recommend

7 /10

What differentiates SYSPRO ERP from other similar products?

My experience is based on SAP, so when using Syspro I found it not so friendly, and I had hard times running sales reports to the entire department just because segregation of roles wasn’t available. In addition, the parametrization for those reports were not very flexible.

What is your favorite aspect of this product?

It’s a tool that offers an easy navigation, even though not intuitive.

What do you dislike most about this product?

Lack of integration between the functions, and reports not flexible for customization.

What recommendations would you give to someone considering this product?

It’s a fair ERP tool, which means you can find a good way to integrate your business with a reliable system. However, don’t expect flexibility and great functionalities.

Pros

Respectful
Client Friendly Policies
Includes Product Enhancements
Helps Innovate

SYSPRO ERP

What is SYSPRO ERP?

Company Details

Book a Free Demo Today!

Awards & Recognition

SYSPRO ERP Ratings

83 Likeliness to Recommend

1 Since last award

95 Plan to Renew

5 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love SYSPRO ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SYSPRO ERP Reviews

Roger A.

Best ERP option for a small to medium company

Likeliness to Recommend

Pros

Cons

Irene M.

Easy to use, Management Tool, MNF Concepts proven

Likeliness to Recommend

Pros

Cristiane J.

Easy to use, but not intuitive.

Likeliness to Recommend

Pros

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Since last award

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Feature Ratings

Supply Chain Management

Procurement Management

Industry Specific Capabilities

Accounting and Financial Management

BI and Performance Management

Human Capital Management

Service Management

Analytics and Reporting

Job and Project Management

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness