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SYSPRO ERP Logo
SYSPRO

SYSPRO ERP

Composite Score
7.1 /10
CX Score
7.2 /10
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Category
SYSPRO ERP
7.1 /10

What is SYSPRO ERP?

Your organisation's success demands focus on many different aspects of business. Regardless of the size of the organisation, operational complexities are a reality and the need for accurate record keeping, resource allocations, analysis, planning and reporting are necessary. Enterprise Resource Planning solutions from SYSPRO provide you with the right toolkit to manage your business.

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Awards & Recognition

SYSPRO ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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SYSPRO ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SYSPRO ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
71%
Negotiation and Contract:
73%
Conflict Resolution:
77%
Strategy & Innovation:
75%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SYSPRO ERP?

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5% Negative
15% Neutral
80% Positive

Pros

  • Respectful
  • Efficient Service
  • Appreciates Incumbent Status
  • Reliable

Feature Ratings

Average 81

Supply Chain Management

84

Procurement Management

84

Industry Specific Capabilities

83

Accounting and Financial Management

81

BI and Performance Management

79

Human Capital Management

78

Service Management

77

Analytics and Reporting

77

Job and Project Management

76

Governance Risk and Compliance

73

Customer Relationship Management

73

Vendor Capability Ratings

Average 74

Business Value Created

78

Breadth of Features

76

Availability and Quality of Training

76

Vendor Support

75

Quality of Features

75

Ease of Implementation

75

Ease of IT Administration

75

Ease of Customization

75

Ease of Data Integration

73

Product Strategy and Rate of Improvement

70

Usability and Intuitiveness

65

SYSPRO ERP Reviews

Marc B.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Excellent ERP at a reasonable price

Likeliness to Recommend

8 /10

What differentiates SYSPRO ERP from other similar products?

Features and functionality of a Large ERP system, without the high cost.

What is your favorite aspect of this product?

It is intuitive and very easy to train new staff on, who have not had prior ERP experience. The ease of use, especially for new users, is excellent. No prior ERP experience is needed to be able to access menus and submenus with ease. Very logical in its workflow. It allows us to properly plan our supply chain management, from originating orders through the shipping and warehousing stages to the accounting processes in one all-inclusive system. The ability to customize reports for specific users only

What do you dislike most about this product?

Report exporting into Excel becomes somewhat problematic with formatting to CSV files. New enhanced reporting in Version 8 is a significant improvement over the previous reporting.

What recommendations would you give to someone considering this product?

Definitely well worth the price and should be considered.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

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