Synthesia Ltd

Synthesia

Composite Score

7.4 /10

CX Score

8.0 /10

8 Reviews Write a Review

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What is Synthesia?

Synthesia is an AI video creation platform. Their AI Video Generator enables everyone to create professional videos without mics, cameras, actors or studios.

Company Details

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Synthesia Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 98%
Conflict Resolution:: 95%
Strategy & Innovation:: 98%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Synthesia?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 77

Data Analysis

Text-To-Image

Content Editor

Customization

Grammar and Spellcheck

Search Engine Optimization

Image and Video Generation

Artificial Intelligence and Natural Language Processing

Translation

Content Summarization

Social Media Integration

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Business Value Created

Synthesia Reviews

Shivprasad S.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Easy, Scalable Video Creation

Likeliness to Recommend

9 /10

What differentiates Synthesia from other similar products?

Synthesia stands out with its highly realistic AI avatars, support for over 140 languages, and a user-friendly interface that requires no video editing skills. Its ability to scale video creation and offer custom avatars makes it ideal for global businesses.

What is your favorite aspect of this product?

My favorite aspect of Synthesia is its ability to generate professional-quality videos in minutes using just text, without needing cameras, actors, or editing skills. It’s incredibly efficient for creating training, marketing, or educational content at scale.

What do you dislike most about this product?

What I dislike most about Synthesia is the limited emotional expression of its AI avatars. While they look realistic, they often lack the natural tone and depth of real human presenters, which can make some videos feel less engaging or personal.

What recommendations would you give to someone considering this product?

If you're considering Synthesia, start by clearly identifying your video goals—like training, marketing, or tutorials. Use its templates and script assistant to speed up content creation. For a more personal touch, consider investing in a custom avatar. Always review final videos to ensure tone and lip-sync feel natural, especially for emotionally driven content. And if you’re working with sensitive or brand-critical material, combine AI videos with real human input to maintain authenticity.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Anushka G.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Amazing product

Likeliness to Recommend

8 /10

What differentiates Synthesia from other similar products?

Easy to use and understand

What is your favorite aspect of this product?

Reliable and easy to understand

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Fantastic product and easy to understand

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Synthesia

What is Synthesia?

Company Details

Need Assistance?

Synthesia Ratings

82 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Synthesia?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Translation Supports automatic translate to multiple languages.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Synthesia Reviews

Shivprasad S.

Easy, Scalable Video Creation

Likeliness to Recommend

Pros

Anushka G.

Amazing product

Likeliness to Recommend

Pros

Feature Ratings

Data Analysis

Text-To-Image

Content Editor

Customization

Grammar and Spellcheck

Search Engine Optimization

Image and Video Generation

Artificial Intelligence and Natural Language Processing

Translation

Content Summarization

Social Media Integration

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Business Value Created