Broadcom

Symantec Endpoint Security

Composite Score

8.7 /10

CX Score

8.9 /10

146 Reviews Write a Review

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What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details

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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

10 Top Rated Features

2024

Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 88%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative

5% Neutral

91% Positive

Pros

Reliable
Respectful
Fair
Generous Negotitation

Feature Ratings

Average 83

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Average 79

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Symantec Endpoint Security Reviews

Role: Consultant
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2020

Still a leader in the space and the org overplays

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First
Under Delivered
Vendor Friendly Policies

Kara P.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

Complete protection of all our systems.

Likeliness to Recommend

9 /10

What differentiates Symantec Endpoint Security from other similar products?

This antivirus is the best protection for our computers and servers, it offers us a control panel where all network devices are visualized and all kinds of suspicious behaviors are identified in terms of data security, it allows us to control and prevent the entrance of strange mobile devices, it quarantines infected objects and it provides us with very complete reports about any incident that has taken place.

What is your favorite aspect of this product?

I like this software because it allows our employees to work safely and our company to uphold strict IT security policies due to frequent attacks to steal financial information, it has an intuitive interface and allows us to clean up all kinds of threats, customize scans and schedule them to perform complete clean-ups during non-working hours.

What do you dislike most about this product?

Sometimes it can take a long time to complete a full scan.

What recommendations would you give to someone considering this product?

It offers complete protection for all the company's devices, it is not annoying and it does not interrupt the employees when they work.

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Chelsea G.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

A flexible and effective tool.

Likeliness to Recommend

9 /10

What differentiates Symantec Endpoint Security from other similar products?

Symantec is an effective and easy to use antivirus, it allows us to keep all our systems clean, controlled and within the minimum security parameters avoiding compromising our databases and information, it helps us to control all the secondary devices connected to our network and avoid any kind of leakage, it avoids infections with early detection and isolation of the affected parts.

What is your favorite aspect of this product?

Symantec Endpoint is a flexible and effective tool in the comprehensive protection of our systems. It has a user-friendly interface, allows to modify each scan and schedule them for non-working hours, makes detailed reports of detected threats improving our security parameters frequently.

What do you dislike most about this product?

Sometimes the scans are very long and tedious.

What recommendations would you give to someone considering this product?

I recommend it for its versatility and effectiveness in preventing all kinds of digital attacks.

Pros

Enables Productivity
Efficient Service
Inspires Innovation
Caring

Symantec Endpoint Security

What is Symantec Endpoint Security?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Symantec Endpoint Security Ratings

86 Likeliness to Recommend

1 Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Symantec Endpoint Security?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Network Connection Security Detect rogue Wi-Fi and smart VPN capabilities

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

System Hardening Automated vulnerability patching and vulnerability assessment.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symantec Endpoint Security Reviews

Still a leader in the space and the org overplays

Likeliness to Recommend

Pros

Cons

Kara P.

Complete protection of all our systems.

Likeliness to Recommend

Pros

Chelsea G.

A flexible and effective tool.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support