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Symantec Endpoint Security

Composite Score

8.7 /10

CX Score

8.9 /10

146 Reviews Write a Review

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What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details

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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

10 Top Rated Features

2024

Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 88%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative

5% Neutral

91% Positive

Pros

Reliable
Respectful
Fair
Generous Negotitation

Feature Ratings

Average 83

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Average 79

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Symantec Endpoint Security Reviews

Oswald R.

Role: Information Technology
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2020

I works as it should. Keeps bad stuff out!

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

Experience, leader in the AV industry.

What is your favorite aspect of this product?

Somewhat easy deployment across an enterprise, and easy to manage after. Little to no issues or troubleshooting after deployment.

What do you dislike most about this product?

Licensing and renewing is complicated.

What recommendations would you give to someone considering this product?

Go with a brand that is know and is considered prestigious in the industry. Symantec is definitely one of them.

Pros

Continually Improving Product
Reliable
Enables Productivity
Includes Product Enhancements

Bill T.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2020

Very powerful, Easy to manage

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

Ease of management and top notch support.

What is your favorite aspect of this product?

Ease of management

What do you dislike most about this product?

Doesn't always work.

What recommendations would you give to someone considering this product?

Compare with other manageable enterprise systems only.

Pros

Respectful
Caring
Client Friendly Policies
Reliable

Cons

Slower Product Innovation
Under Delivered

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Decent Product but Resource Hog!

Likeliness to Recommend

5 /10

Pros

Over Delivered
Trustworthy
Efficient Service
Effective Service

Cons

Less Performance Enhancing
Security Frustrates

Symantec Endpoint Security

What is Symantec Endpoint Security?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Symantec Endpoint Security Ratings

86 Likeliness to Recommend

1 Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Symantec Endpoint Security?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Network Connection Security Detect rogue Wi-Fi and smart VPN capabilities

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

System Hardening Automated vulnerability patching and vulnerability assessment.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symantec Endpoint Security Reviews

Oswald R.

I works as it should. Keeps bad stuff out!

Likeliness to Recommend

Pros

Bill T.

Very powerful, Easy to manage

Likeliness to Recommend

Pros

Cons

Decent Product but Resource Hog!

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support