Broadcom

Symantec Endpoint Security

Composite Score

8.7 /10

CX Score

8.9 /10

147 Reviews Write a Review

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What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details

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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

10 Top Rated Features

2024

Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 88%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative

5% Neutral

91% Positive

Pros

Reliable
Respectful
Fair
Generous Negotitation

Feature Ratings

Average 83

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Average 79

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Symantec Endpoint Security Reviews

Mohammad O.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Features disappoint, and very hard to implement

Likeliness to Recommend

5 /10

What differentiates Symantec Endpoint Security from other similar products?

We had Symantec Endpoint Security, because we needed to change Kaspersky and it was a mistake, but in the next year we corrected that mistake

What is your favorite aspect of this product?

There was a feature where it create fake accounts on the local AD to monitor and as a decoy

What do you dislike most about this product?

Features disappoint, and very hard to implement and manage and to uninstall

What recommendations would you give to someone considering this product?

Try it before you buy it and take your time

Pros

Caring
Respectful
Acts with Integrity
Client's Interest First

Cons

Less Reliable
Under Delivered
Inhibits Innovation

Jame J.

Role: Vendor Management
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Robust Protection with Notable Drawbacks.

Likeliness to Recommend

10 /10

What differentiates Symantec Endpoint Security from other similar products?

The capabilities of integrating with other products from Symantec makes overall security management to be easier. It also provides centralization of security status where the security situation at large can be monitored without much effort and also managed accordingly. Such an integration of community makes Symantec strong and unique from other companies in terms of support and threat intelligence.

What is your favorite aspect of this product?

It includes the ease of use and the central repository feature, which makes the operations easier to manage. The application allows the administrators to have complete control over the various features of the application and they can track the security incidents which are taking place and also organize fully complete and detailed reports. It not only enhances the way organizations work but also provides them with the tool to make right decisions towards its cybersecurity.

What do you dislike most about this product?

When it comes to configuration and management at some extent it becomes really challenging for the users. Indeed the plethora of those features is advantageous but the complex setup is likely to be disadvantageous to small organizations especially those who have a small IT department. Explaining how to navigate through the setup process and offering more straightforward and clear instructions will increase the ability of customers to be satisfied with the product.

What recommendations would you give to someone considering this product?

Receive all available types of training and support services and programmes to receive the necessary assistance. Introducing your team to the various areas of the product will help in improving its utility and efficiency in managing security in order to get the best out of your investment in this great tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amrita S.

Role: Operations
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product with priceless features

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

It has good detection capability and better option of reporting

What is your favorite aspect of this product?

Reporting, analysis on detections

What do you dislike most about this product?

Pretty much liked everything better and nice

What recommendations would you give to someone considering this product?

Better detection, reporting and user friendly GUI

Pros

Friendly Negotiation
Continually Improving Product
Performance Enhancing
Enables Productivity

Cons

Less Inspiring

Symantec Endpoint Security

What is Symantec Endpoint Security?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Symantec Endpoint Security Ratings

86 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Symantec Endpoint Security?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Network Connection Security Detect rogue Wi-Fi and smart VPN capabilities

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

System Hardening Automated vulnerability patching and vulnerability assessment.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symantec Endpoint Security Reviews

Mohammad O.

Features disappoint, and very hard to implement

Likeliness to Recommend

Pros

Cons

Jame J.

Robust Protection with Notable Drawbacks.

Likeliness to Recommend

Pros

Amrita S.

Great product with priceless features

Likeliness to Recommend

Pros

Cons

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1
Since last award

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Since last award

Feature Ratings

Cross Platform Support

Port and Device Control

Network Connection Security

Dynamic Malware Detection

Centralized Management Portal

Mac OS support

Kernel Monitoring

Automated Remediation

System Hardening

Cross Platform Integration

Forensics

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support