Symantec Endpoint Security Logo Award Winner Product Badge
Symantec Endpoint Security Logo Award Winner Product Badge
Broadcom

Symantec Endpoint Security

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Symantec Endpoint Security
8.7 /10

What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details


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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Generous Negotitation

Feature Ratings

Average 83

Cross Platform Support

86

Port and Device Control

84

Network Connection Security

84

Dynamic Malware Detection

84

Centralized Management Portal

83

Mac OS support

82

Kernel Monitoring

82

Automated Remediation

82

System Hardening

82

Cross Platform Integration

82

Forensics

82

Vendor Capability Ratings

Average 79

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

81

Ease of IT Administration

79

Usability and Intuitiveness

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Ease of Customization

77

Vendor Support

76

Symantec Endpoint Security Reviews

Emely P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Large-scale protection tool.

Likeliness to Recommend

10 /10

What differentiates Symantec Endpoint Security from other similar products?

The endpoint manager, which is part of a well-structured system that also includes a server-side manager and workstation client deployment, enables policy control across several domains, including firewall, virus protection, exception, and other areas. There are several alternatives for server and client deployment, including remote push or independent packages.

What is your favorite aspect of this product?

We have not experienced any issues since signing up because it is incredibly dependable. It's a typical app used in the IT business that, due to its affordability, can also be used on personal computers. Does an outstanding job of preventing harmful malware from running on the PC. The reason our company selected Symantec Endpoint is because of the comprehensive coverage they provide from viruses, and malware, as well as the constant monitoring of the data centers in which our companies operate.

What do you dislike most about this product?

The internet interface, in my opinion, is a little challenging. From the firewall's point of view, it appears a little challenging to get it to perform what you want it to, and regrettably, from my prior experience, their assistance is not helpful in this area. The user does not get much information on what Symantec finds in the background, which makes finding solutions to connection/firewall issues difficult.

What recommendations would you give to someone considering this product?

This is a powerful instrument to guarantee defense against malware hazards and attacks. Its several layers of protection are both reassuring and of the highest caliber. Reduce computer downtime and disruption. Maintains the privacy and security of our data by protecting it from malware and viruses. As a result, there is no need to wipe and reprogram computers, which would be costly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Randall W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A trusted solution for corporate environments.

Likeliness to Recommend

10 /10

What differentiates Symantec Endpoint Security from other similar products?

It is merely carrying out its task in the background by killing the threads covertly. Because human error is conceivable, if users have clicked on a malicious URL or software link, it activates and prevents the threat from happening, giving them confidence. When a threat has already been detected by several security appliances, such as a next-generation firewall, Symantec Endpoint Security safeguards the environment.

What is your favorite aspect of this product?

Every employee in our organization uses it. Adjustments to all installations are completed within the authority of our IT department. The scanning schedule, updating, fine-tuning, or anything else is taken care of for the employees. All the machines already have it installed, and its purpose is to protect, not to cause trouble. It's amazing. All of the devices in our company are configured with Symantec Endpoint Security under a multi-device plan.

What do you dislike most about this product?

The real AV client is installed separately from the cloud component (according to windows). Before reinstalling the software, you must first use the Symantec removal tool if the installation fails for any reason; otherwise, the AV component will be corrected but the cloud component will still be damaged. This can take a while and calls for several reboots.

What recommendations would you give to someone considering this product?

Control over each security component at an incredibly fine cleve land is adaptable to a variety of business scenarios. You have incredible control over the security measures put in place for all kinds of computers and various offices inside your company. If you can get it to work. In the modern world, you need extra protection for your computer because you never know which link you'll click or who can break into it and introduce a variety of viruses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wesley H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Quality endpoint security services.

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

Symantec Endpoint Security Complete provides us with automated intelligence for detecting security breaches across our servers and offering automated resolution response. It has a powerful single and simplified cloud console architecture that has eased governance and strengthened our general endpoint security bearing.

What is your favorite aspect of this product?

It comes with a centralized cloud console architecture that can be fine tuned according to our preferences. Symantec Endpoint Security is centrally managed offering us (the end users) an amazing experience on our workstations. I just love the overall protection from malicious software and outside connections; it not only provides us with anti malware but also a firewall that operates together with the Mac firewall or the windows.

What do you dislike most about this product?

The web console is a little bit clunky. It is not a hundred percent effectual and at times some malware can go undetected. The support team is always unavailable and should totally check on that.

What recommendations would you give to someone considering this product?

Symantec Endpoint Security provides standard protection for the company. It is an amazing endpoint security platform. However, their support team are very hard to reach.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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