Broadcom

Symantec Email Security.cloud

Composite Score

8.0 /10

CX Score

8.3 /10

29 Reviews Write a Review

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What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 87%
Conflict Resolution:: 87%
Strategy & Innovation:: 87%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

4% Negative

0% Neutral

96% Positive

Pros

Helps Innovate
Security Protects
Respectful
Fair

Feature Ratings

Average 77

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.0

View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Avnish K.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

It's really good to use product, you can try once

Likeliness to Recommend

8 /10

What differentiates Symantec Email Security.cloud from other similar products?

Self learning is the first thing and intelligence to deliver highly effective and accurate email security

What is your favorite aspect of this product?

Email security, and self learning

What do you dislike most about this product?

As of now nothing we can say. But yes future we don't know

What recommendations would you give to someone considering this product?

It's good to use they can go and learn and explore about this product

Pros

Continually Improving Product
Respectful
Altruistic
Acts with Integrity

Oliver H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Best security solution for emails.

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

By reducing the complexity of on-site technology, this email security cloud assists in protecting enterprises from email-borne viruses, malware, spam, phishing, targeted attacks, and bulk email. It filters spam and viruses at the highest level possible, safeguards users from targeted attacks, and filters undesired messages.

What is your favorite aspect of this product?

You have the choice to purchase this protection with Email Security Cloud. With URL isolation, the phishing prevention works in tandem with reputation management and continuously scans the website you are visiting to make sure no sensitive information is being entered by the end user. What I appreciate most about this application is that Symantec offers email while it is running in the background of our machines.

What do you dislike most about this product?

It can occasionally take a little while for scans to process, but this is to be expected given the thorough work it is doing to safeguard our systems against threats and weaknesses. The software was simple to use and offered nothing to occupy my time constantly; for the most part, it worked in the background to accomplish the goal for which we pay it: to save us time and money.

What recommendations would you give to someone considering this product?

Integrating Symantec Email Security cloud with other Symantec cloud services can improve it even further. I like that this technology works for both so I do not need to utilize various services to defend against virus risks. It also offers comprehensive scanning of email and dangers beyond simple Antispam services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Md. Masudul H.

Role: Student Academic
Industry: Agriculture
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

provided us with excellent service and security

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is incredibly easy to set up and administer. However, the best course of action is to gather as much information as possible..

What is your favorite aspect of this product?

Filters spam and malware on the highest possible level Provides stable service • Data Loss Prevention • Malware Prevention • Spam • Phishing Attacks • Bulk Email • Skeptic Intelligence • Global Intelligence Network

What do you dislike most about this product?

It's difficult to think of anything negative to say about the product. Many settings, such as Data Protection rules, are limited as compared to its predecessor, Symantec Messaging Gateway. What is accessible is extremely good, however, the customization of the policies is limited.

What recommendations would you give to someone considering this product?

It is one of the best in terms of email security, but it frequently falls short of the expectations of consumers who are accustomed to other products.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

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Symantec Email Security.cloud Ratings

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Secure Email Gateway - Enterprise

Symantec Email Security.cloud Reviews

Avnish K.

It's really good to use product, you can try once

Likeliness to Recommend

Pros

Oliver H.

Best security solution for emails.

Likeliness to Recommend

Pros

Md. Masudul H.

provided us with excellent service and security

Likeliness to Recommend

Pros

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Perception Point

Feature Ratings

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement