Broadcom

Symantec Email Security.cloud

Composite Score

8.0 /10

CX Score

8.3 /10

29 Reviews Write a Review

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What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 87%
Conflict Resolution:: 87%
Strategy & Innovation:: 87%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

4% Negative

0% Neutral

96% Positive

Pros

Helps Innovate
Security Protects
Respectful
Fair

Feature Ratings

Average 77

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.0

View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Rohit B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Excellent Product! Highly Recommended & Useful.

Likeliness to Recommend

8 /10

What differentiates Symantec Email Security.cloud from other similar products?

Easy integration with tools. Extensive and wide range of features. Power malware, anti spam email protection. It always updated day to day with the new malware and virus protection

What is your favorite aspect of this product?

Artificial Intelligence and Machine learning features are very good and capable of providing excellent protection and support with new threats. Easy to configure and have support for cloud as well on prem infrastructure. Flexible and supports Mac, windows and mobile phones.

What do you dislike most about this product?

Expensive in terms of pricing. Vendor support is little slow and time consuming however product is very good.

What recommendations would you give to someone considering this product?

This product is very effective in providing security against any kind of spam, malwares. Very advanced in terms of features and capabilities. Saves risks and data loss very efficiently and reliable towards services. Highly Recommended.

Pros

Fair
Enables Productivity
Trustworthy
Inspires Innovation

Shini B.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic product and easy to use.

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Data loss prevention is differentiate with others. Client support is very good

What is your favorite aspect of this product?

Email security is my favorite aspects of this product

What do you dislike most about this product?

All features are good for me.

What recommendations would you give to someone considering this product?

Easy to use. Integration is very simple. Where ever they work, the corporate assets they can access.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jaswanth N.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

User friendly and neat

Likeliness to Recommend

6 /10

What differentiates Symantec Email Security.cloud from other similar products?

Allows user to be more productive and it's secure in my opinion

What is your favorite aspect of this product?

Security of this product is next gen and features it provides

What do you dislike most about this product?

UI could've been better

What recommendations would you give to someone considering this product?

I'll suggest them to go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Vendor Friendly Policies

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Symantec Email Security.cloud Ratings

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Secure Email Gateway - Enterprise

Symantec Email Security.cloud Reviews

Rohit B.

Excellent Product! Highly Recommended & Useful.

Likeliness to Recommend

Pros

Shini B.

Fantastic product and easy to use.

Likeliness to Recommend

Pros

Jaswanth N.

User friendly and neat

Likeliness to Recommend

Pros

Cons

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Perception Point

Feature Ratings

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement