Broadcom

Symantec Email Security.cloud

Composite Score

8.0 /10

CX Score

8.3 /10

29 Reviews Write a Review

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What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 87%
Conflict Resolution:: 87%
Strategy & Innovation:: 87%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

4% Negative

0% Neutral

96% Positive

Pros

Helps Innovate
Security Protects
Respectful
Fair

Feature Ratings

Average 77

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.0

View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Shefali S.

Role: Operations
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Great product.

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Security and some features stand out this product from similar products

What is your favorite aspect of this product?

The level of security it provides to the user

What do you dislike most about this product?

Usability is not that much of user friendly

What recommendations would you give to someone considering this product?

Interface should be little more user friendly

Pros

Efficient Service
Effective Service
Acts with Integrity
Client's Interest First

Piyush M.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Ease of use, Fantastic experience, definitely

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Integrity

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Costing of product

What recommendations would you give to someone considering this product?

Yes, definetly

Pros

Unique Features
Efficient Service
Client Friendly Policies
Fair

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Symantec Email Security.cloud Ratings

84 Likeliness to Recommend

96 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Secure Email Gateway - Enterprise

Symantec Email Security.cloud Reviews

Shefali S.

Great product.

Likeliness to Recommend

Pros

Piyush M.

Other than its ram eating problem, its fantastic.

Likeliness to Recommend

Pros

Kartik G.

Ease of use, Fantastic experience, definitely

Likeliness to Recommend

Pros

Most Popular Symantec Email Security.cloud Comparisons

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Perception Point

Feature Ratings

Data Loss Prevention

Bulk Remediation

Malware Blocking

Tagging

Anti-Spoofing Protection

O365 integration

Email Account Protection

User Flagging of Suspicious Emails

Threat intelligence Information

Managed Services Offering

Administrator Email Processing

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement