Swimlane Logo Award Winner Product Badge
Swimlane Logo Award Winner Product Badge
Swimlane Inc.

Swimlane

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Swimlane
8.2 /10

What is Swimlane?

Swimlane Turbine is the world's fastest and most scalable security automation platform. It is the triple threat of automation, generative AI and low-code that security teams need to solve the most challenging problems across the entire security organization. Only Turbine can execute 25 million actions per day, 10 times faster than any other platform, provider or technology.

Company Details


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Awards & Recognition

Swimlane won the following awards in the Security Orchestration, Automation, and Response category

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Swimlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swimlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
90%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swimlane?

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2% Negative
0% Neutral
98% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Transparent
  • Enables Productivity

Feature Ratings

Average 82

Orchestrate & Automate

87

Collective Analytics Layer

87

Case Management

87

Integration Capabilities

87

Integration with IR Management

86

Capable of Use Case Development

85

Dashboards

85

Automated Phishing Handling

84

Document & Artifact Storage

83

Team Collaboration

82

Feedback Loop

81

Vendor Capability Ratings

Average 84

Vendor Support

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Breadth of Features

85

Business Value Created

84

Ease of Customization

83

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

79

Availability and Quality of Training

76

Swimlane Reviews

Maguire S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Exceeded expectations.

Likeliness to Recommend

9 /10

What differentiates Swimlane from other similar products?

Swimlane is very customizable and can stand out from others with the ease of being able to make it your own.

What is your favorite aspect of this product?

Being able to make the tools work the way you want it to and fix things you find.

What do you dislike most about this product?

I dislike how often the service goes down and how it can sometime be unstable to work with at times.

What recommendations would you give to someone considering this product?

I would recommend finding if you need a tool that can be customized easily to your liking or if you need a tool fully set up for yourself.

Pros

  • Reliable
  • Unique Features
  • Caring
  • Respectful

Collin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, highly customizable!

Likeliness to Recommend

10 /10

What differentiates Swimlane from other similar products?

Swimlane is highly customizable while others are not.

What is your favorite aspect of this product?

Swimlane support is great!

What do you dislike most about this product?

Lack of training.

What recommendations would you give to someone considering this product?

Take the time to learn the product.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

Patrick B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

I love the personalization Swimlane offers

Likeliness to Recommend

9 /10

What differentiates Swimlane from other similar products?

I am able to set up my own reports and it works with our SIEM, Elastic, flawlessly. Support from Swimlane is always prompt and we rarely have downtime that significantly affects our work. Any bugs found can be reported and new features are constantly being developed.

What is your favorite aspect of this product?

My favorite aspect is the various amount of integrations,

What do you dislike most about this product?

Wish there was more training for the product.

What recommendations would you give to someone considering this product?

Take the time to learn the product and understand its features early on. It takes some time to get used to, but once you are accustomed to Swimlane, it makes processes and flows easier.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

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