SurveyMethods.com

SurveyMethods

Composite Score

7.2 /10

CX Score

7.3 /10

10 Reviews Write a Review

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What is SurveyMethods?

SurveyMethods is a powerful, easy-to-use survey tool, providing detailed analytics, event management, polls and newsletter marketing. Create and distribute professional online surveys and events with SurveyMethods' easy-to-use application. Choose from pre-designed templates or create from scratch. Then conduct in-depth analysis of your survey data using our powerful custom report builder to make better decisions.

Company Details

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Awards & Recognition

SurveyMethods won the following awards in the Survey Software category

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1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

SurveyMethods Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMethods.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMethods?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Data Analysis and Visualization

Questionnaire Design/Survey Builder

Customizable Branding

Role and User Management

Multi-Channel Distribution

Mobile Support

Templates & Question Library

3rd-Party Integrations

Collaboration

Branching and Logic

APIs and Integration

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

SurveyMethods Reviews

Susan D.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

User-friendly, decent pricing, helpful support!

Likeliness to Recommend

7 /10

What differentiates SurveyMethods from other similar products?

Data reporting, support as a client, and customization.

What is your favorite aspect of this product?

Definitely the customer service and usability.

What do you dislike most about this product?

Some limitations here and there but nothing major.

What recommendations would you give to someone considering this product?

Do your research and think end to end, long term.

Pros

Reliable
Trustworthy
Effective Service
Saves Time

SurveyMethods

What is SurveyMethods?

Company Details

Need Assistance?

Awards & Recognition

SurveyMethods Ratings

85 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love SurveyMethods?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Collaboration Invite people to review or edit the survey before sending them out.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SurveyMethods Reviews

Susan D.

User-friendly, decent pricing, helpful support!

Likeliness to Recommend

Pros

Feature Ratings

Data Analysis and Visualization

Questionnaire Design/Survey Builder

Customizable Branding

Role and User Management

Multi-Channel Distribution

Mobile Support

Templates & Question Library

3rd-Party Integrations

Collaboration

Branching and Logic

APIs and Integration

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Data Integration