SureMDM by 42Gears Logo Award Winner Product Badge
SureMDM by 42Gears Logo Award Winner Product Badge
42Gears Mobility Systems Pvt Ltd

SureMDM by 42Gears

Composite Score
8.8 /10
CX Score
9.2 /10
Category
SureMDM by 42Gears
8.8 /10

What is SureMDM by 42Gears?

SureMDM by 42Gears is an intuitive and powerful Unified Endpoint Management (UEM) solution to secure, monitor, and manage Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, and VR devices. Additionally, SureMDM supports the management of rugged handhelds and mobile computing devices manufactured by various OEMs. It can also help manage “not so smart” devices such as scanners, printers, sensors right from the console with 42Gears’ SureMDM Things Management Technology. Also, SureMDM offers a few pre-configured Plugins to simplify complex administrative functions and customize the console experience.

Company Details


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Awards & Recognition

SureMDM by 42Gears won the following awards in the Unified Endpoint Management category

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SureMDM by 42Gears Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SureMDM by 42Gears.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SureMDM by 42Gears?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 84

Location Services

85

Application Management

84

Device Management and Security

84

Manage All Endpoints

83

Content Management

83

Single Pane of Glass

83

Expense Management

78

Integration with ITSM and ITAM Tools

70

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

87

Ease of Implementation

84

Ease of IT Administration

83

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

SureMDM by 42Gears Reviews

Johan H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic and affordable product

Likeliness to Recommend

10 /10

What differentiates SureMDM by 42Gears from other similar products?

Easy to explain, easy access to 42 gears team for assistance and friendly service.

What is your favorite aspect of this product?

Surevideo as staff turnover is high and you train staff quickly by this feature and tie down to their KPI

What do you dislike most about this product?

No complaints at this stage

What recommendations would you give to someone considering this product?

Geofencing is a must in EMEA, so this is already recommended however you get value for your money. Should be used in every business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

42gears has become our USP, in a word-sensational

Likeliness to Recommend

10 /10

What differentiates SureMDM by 42Gears from other similar products?

Initially the difference was the fact you could buy any quantity of licences. But now 3+ years later it is essential to our business. It is what links us to our clients and both our clients and us love this product. The support we get from 42gears is superb. Also I think that the way 42gears has been designed is a wonderful fit for the way we work, making things happen is intuitive and fast.

What is your favorite aspect of this product?

The support team are amazing. The way this now works with Zebra equipment is awesome.

What do you dislike most about this product?

SureFox is a bit flaky I think. I also think that the licensing system for Surefox could definitely use being more transparent, and have user interface where we could manage the licences.

What recommendations would you give to someone considering this product?

I would recommend training, or better still, to pay for the services of a company that can speed up their deployment... like us ;-)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prishni G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing and user friendly product

Likeliness to Recommend

10 /10

What differentiates SureMDM by 42Gears from other similar products?

The excellent aftersales support and service from the 42Gears Team. They are always ready to assist with questions we have.

What is your favorite aspect of this product?

The ability to get reports

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Take the first step of getting a demo set up so you can get a more realistic understanding of the product in action-

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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