Sugar Market Logo
Sugar Market Logo
SugarCRM

Sugar Market

Composite Score
7.5 /10
CX Score
7.5 /10
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In Partnership With SelectHub

Software Claimed
Category
Sugar Market
7.5 /10

What is Sugar Market?

Sugar Market transforms how mid-sized marketing teams reach their audience and measure success throughout the buyer journey. Attract website visitors and understand how they interact with digital assets. Capture leads with conversion-driving landing pages, emails and forms built with intuitive, drag-and-drop builders. Qualify leads with robust nurture campaigns and sophisticated lead scoring models.

Company Details

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Awards & Recognition

Sugar Market won the following awards in the Marketing Automation - B2B category

Sugar Market Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sugar Market.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sugar Market?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Appreciates Incumbent Status
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 84

Opportunity Pipeline Tracking

88

Marketing Asset Management

86

Marketing Project Management

86

Marketing Analytics

84

Recommended Best Action

83

Social Media Marketing Management

83

Email Marketing Automation

83

Customer Journey Modelling

82

Mobile Marketing Management

82

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Business Value Created

80

Quality of Features

80

Ease of IT Administration

79

Vendor Support

79

Ease of Data Integration

78

Ease of Customization

77

Usability and Intuitiveness

77

Breadth of Features

71

Sugar Market Reviews

Margareth L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Facilitates CRM processes without problems

Likeliness to Recommend

9 /10

What differentiates Sugar Market from other similar products?

The tool itself is one of the strategies of marketing professionals that has been well valued in recent years because it allows from improving interactions with customers to quick synchronization with customers without major complications, it is the type of system that greatly benefits companies. Business

What is your favorite aspect of this product?

It allows the sales processes to be more strategic, it allows activities such as data collection or even interactions with customers to be more effective thanks to its automation system of its functions, the way in which work was done in these times is quite interesting. with advanced technology

What do you dislike most about this product?

I have not had problems with the way I usually work and synchronize with this tool, it is a good platform

What recommendations would you give to someone considering this product?

It has allowed the sales processes to be more efficient, from a digital point of view, there is also a lot of artificial intelligence in this tool

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anna R.

  • Role: Operations
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Sugar Market flagship promoting automation tool.

Likeliness to Recommend

8 /10

What differentiates Sugar Market from other similar products?

Sugar Market is used to code solutions with social listening, online behavior pursuit, and social media advertising. Different vital factors to think about once researching alternatives to Sugar Market embody options and email promotion. we've compiled a listing of solutions that reviewers voted because the best overall alternatives and competitors to Sugar Market, together with HubSpot promoting Hub, Adobe Marketo interact, Salesforce Account Engagement (Formerly Pardot), and Keep.

What is your favorite aspect of this product?

Multiple functionalities characterize this powerful automation program. It’s benefited Pine Tree State in rising promoting ROI, utilizing resources, and rising client expertise and retention. With its autonomous technology, it takes care of all business-promoting objectives, permitting you to realize exceptional improvement. Its information direction and reportage capabilities area unit easy to use. It’s a whole tool that meets all promoting automation eligibility necessities. Other CRMs, like Sage, Salesforce, and Microsoft Dynamics, may also be interconnected.

What do you dislike most about this product?

Template coming up with in hypertext markup language creator isn't easy. It’s powerful to make an example in it. The documentation is incredibly it becomes tough to know all the choices. For brand new users, I feel it's tough to know. And therefore the UI may be created higher.

What recommendations would you give to someone considering this product?

Sugar Market is the best-suited promoting automation platform for you because it provides you with a great many advantages. You’ll be able to use it to extend website traffic through ads campaign. You’ll be able to additionally run AN SEO audit that may assist you to match your progress together with your competitors. It’ll permit you to make shareable reports.

Pros

  • Friendly Negotiation
  • Helps Innovate
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements
  • Security Frustrates

Robert C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

The sugar market is a one-stop shop for marketing.

Likeliness to Recommend

9 /10

What differentiates Sugar Market from other similar products?

Our organization required a tool for selling automation and Sugar Market was the perfect solution. The possibility of sending automatic emails permits us a way bigger reach of our product and services, dissemination, and data concerning all the work carried out by our organization. Simple to use, the interface is easy and anyone with no familiarity with the tool can work very well. Advertising campaigns have become additional reliable and practical, additionally to be able to directly reach our clients.

What is your favorite aspect of this product?

The factor I prefer the foremost concerning the sugar market is that this tool supports or offers communication between seller-provider relationship management, with differing kinds of reporting mechanisms. SugarCRM is an incredible software system that’s comparatively simple to set up and operate. It can be simply integrated with ERP software and is ideal for tiny to medium-sized businesses.

What do you dislike most about this product?

The sole downside is that there’s plenty that this tool offers; therefore, in-depth coaching and application data are needed to utilize this tool at most capacity.

What recommendations would you give to someone considering this product?

SugarMarket is quite a decent tool once it involves marketing process automation. We tend to use it for tracking real-time leads/traffic on our website. It extremely helps us produce an effective customized targeted campaign. The most effective part is it gets simply integrated with our CRM.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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