Stripe

Stripe Payments

Composite Score

9.0 /10

CX Score

9.2 /10

131 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 88%
Conflict Resolution:: 92%
Strategy & Innovation:: 91%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Security Protects
Performance Enhancing
Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Verification

POS Integration

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Hayden G.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Paying faster

Likeliness to Recommend

7 /10

What differentiates Stripe Payments from other similar products?

I've never had a problem with the processing of payments, which makes it very secure. Additionally, the interface is user-friendly and dependable. If you are familiar with mobile payment apps, you can conveniently use your phone instead of your physical credit card to make payments.

What is your favorite aspect of this product?

It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Stripe saves it to your phone. This also makes it usable if you don't have service or wifi.

What recommendations would you give to someone considering this product?

Overall, it was a good experience. They still need to work on a couple of stuff regarding the interface, though at the end of the day, it does what it has to do, which is help you pay for stuff

Pros

Unique Features
Efficient Service
Appreciates Incumbent Status
Helps Innovate

khalendar s.

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Stripe is the best!

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

Stripe payments are faster and can be integrated to make international payments.

What is your favorite aspect of this product?

Stripe has best customer support than other payment platforms.

What do you dislike most about this product?

I couldn’t think of anything that has been a problem for me with Stripe.

What recommendations would you give to someone considering this product?

Consider installing and integrating Stripe for your business, it will be very helpful.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Matt G.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product, but a bit pricey!

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

More ways to accept payments

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

It does cost more

What recommendations would you give to someone considering this product?

Make sure this fits with your business

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Stripe Payments Ratings

89 Likeliness to Recommend

2 Since last award

97 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Stripe Payments?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Security Built-in security to protect payment information to prevent fraud and hacking

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Reporting Analytics Reports and analytics created from payment data

Multi Currency Allows users to process payments in multiple currencies

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Hayden G.

Paying faster

Likeliness to Recommend

Pros

khalendar s.

Stripe is the best!

Likeliness to Recommend

Pros

Matt G.

Fantastic product, but a bit pricey!

Likeliness to Recommend

Pros

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2
Since last award

1
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2
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Feature Ratings

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Verification

POS Integration

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training