Stripe Payments Logo Award Winner Product Badge
Stripe Payments Logo Award Winner Product Badge
Stripe

Stripe Payments

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Stripe Payments
9.1 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 89

E-Commerce Integration

91

Mobile Payments

91

Credit Card Processing

91

Digital Wallet Integration

90

Security

89

Recurring Payments

89

Customer Support

88

Reporting Analytics

88

Multi Currency

87

POS Integration

87

POS Verification

86

Vendor Capability Ratings

Average 86

Quality of Features

88

Usability and Intuitiveness

88

Business Value Created

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Breadth of Features

87

Ease of Implementation

87

Ease of IT Administration

87

Vendor Support

84

Ease of Customization

81

Availability and Quality of Training

81

Stripe Payments Reviews

Lana M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for processing international payments!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

It's still one of the few platforms that the Chinese government allows their citizens to use to make online payments to foreign businesses such as mine.

What is your favorite aspect of this product?

The Chinese government lets its citizens use it! Also, I love the chip that I can put into my phone for POS purchases from in-person students.

What do you dislike most about this product?

Nothing--Stripe has been fantastic from day one.

What recommendations would you give to someone considering this product?

Highly recommended if you take international payments and/or deal with Chinese customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carl E.

  • Role: Consultant
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Very Easy to Use, good pricing compared to others

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Easy integration, simple to use and clear and open costs to use.

What is your favorite aspect of this product?

Low fee's compared to competitors

What do you dislike most about this product?

Fee's still paid on accidental payments made via our website and refunded

What recommendations would you give to someone considering this product?

Compare other solutions and you should see that stripe is one of the lowest fee's per transaction. Easy to use and integrate into any website.

Pros

  • Reliable
  • Respectful
  • Transparent
  • Friendly Negotiation

Cons

  • Vendor Friendly Policies
  • Less Effective Service

Michael V.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use and quality product but pricey fees

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

Very easy to use and integrate.

What is your favorite aspect of this product?

Ease of use and integration

What do you dislike most about this product?

Pricing could be more competitive

What recommendations would you give to someone considering this product?

Make sure you evaluate cost vs ease of use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service
  • Under Delivered
  • Leverages Incumbent Status

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