Stripe

Stripe Payments

Composite Score

9.0 /10

CX Score

9.2 /10

131 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 88%
Conflict Resolution:: 92%
Strategy & Innovation:: 91%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Security Protects
Performance Enhancing
Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Verification

POS Integration

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Yatharth G.

Role: Operations
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

All rounder payment processing

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

It has amazing UI with easy integration and least rates on service fee .

What is your favorite aspect of this product?

Quick payments and multiple payments enabling is best

What do you dislike most about this product?

Only issue is few countries payouts take almost weeks which affects small business cashflow

What recommendations would you give to someone considering this product?

Its amazing since you are allowed to automate , e-billing , invoice customisation are perfect for small and medium size industry

Pros

Reliable
Efficient Service
Effective Service
Inspires Innovation

James L.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

User Friendly, higher priced. Has everything!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripes user experience and integration is by far way more robust than other platforms I use. Their abilities to integrate multiple different services and outside platforms makes my job ten times easier to have all my systems talk to each other with minimal work.

What is your favorite aspect of this product?

The options you have with recurring subscriptions or one-time payments. Set it and forget it. All I have to do is look at the reports of who is behind and who is current. no more missing invoices or certain payments couldn't be accepted messages. .

What do you dislike most about this product?

the mobile app functionality

What recommendations would you give to someone considering this product?

Fees are higher but offer a lot of value to work for you if you are a bigger company or operate most of your finances and invoices digitally. The mobile app is just foe viewer's overall account, with no functionality in it. If your a bigger business and deal with multiple invoices and online accounting software, highly recommend stripe even with higher fees.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lana M.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Great for processing international payments!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

It's still one of the few platforms that the Chinese government allows their citizens to use to make online payments to foreign businesses such as mine.

What is your favorite aspect of this product?

The Chinese government lets its citizens use it! Also, I love the chip that I can put into my phone for POS purchases from in-person students.

What do you dislike most about this product?

Nothing--Stripe has been fantastic from day one.

What recommendations would you give to someone considering this product?

Highly recommended if you take international payments and/or deal with Chinese customers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Stripe Payments Ratings

89 Likeliness to Recommend

2 Since last award

97 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Stripe Payments?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Security Built-in security to protect payment information to prevent fraud and hacking

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Reporting Analytics Reports and analytics created from payment data

Multi Currency Allows users to process payments in multiple currencies

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Yatharth G.

All rounder payment processing

Likeliness to Recommend

Pros

James L.

User Friendly, higher priced. Has everything!

Likeliness to Recommend

Pros

Lana M.

Great for processing international payments!

Likeliness to Recommend

Pros

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Feature Ratings

Credit Card Processing

E-Commerce Integration

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Verification

POS Integration

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training