Stripe

Stripe Payments

Composite Score

9.1 /10

CX Score

9.3 /10

128 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 93%
Strategy & Innovation:: 92%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Respectful
Performance Enhancing
Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Digital Wallet Integration

Recurring Payments

Customer Support

Multi Currency

Reporting Analytics

POS Integration

POS Verification

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Simon G.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Great product

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Its seems a cheaper product

What is your favorite aspect of this product?

Just the automation

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Try it out

Pros

Client's Interest First
Friendly Negotiation
Security Protects
Reliable

Robert F.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Easy to implement but sometimes challenging

Likeliness to Recommend

5 /10

What differentiates Stripe Payments from other similar products?

It sets a standard for integration and payment processing

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Bank requirement process and lagging support

What recommendations would you give to someone considering this product?

Keep it simple

Pros

Reliable
Trustworthy
Respectful
Fair

Cons

Wastes Time

Roxana M.

Role: Sales Marketing
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

The secure and efficient solution for processing

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Stripe Payments Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Stripe Payments?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Security Built-in security to protect payment information to prevent fraud and hacking

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Multi Currency Allows users to process payments in multiple currencies

Reporting Analytics Reports and analytics created from payment data

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Simon G.

Great product

Likeliness to Recommend

Pros

Robert F.

Easy to implement but sometimes challenging

Likeliness to Recommend

Pros

Cons

Roxana M.

The secure and efficient solution for processing

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Digital Wallet Integration

Recurring Payments

Customer Support

Multi Currency

Reporting Analytics

POS Integration

POS Verification

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training