Stripe Payments Logo Award Winner Product Badge
Stripe Payments Logo Award Winner Product Badge
Stripe

Stripe Payments

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Stripe Payments
9.1 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 89

E-Commerce Integration

91

Mobile Payments

91

Credit Card Processing

91

Digital Wallet Integration

90

Security

89

Recurring Payments

89

Customer Support

88

Reporting Analytics

88

Multi Currency

87

POS Integration

87

POS Verification

86

Vendor Capability Ratings

Average 86

Quality of Features

88

Usability and Intuitiveness

88

Business Value Created

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Breadth of Features

87

Ease of Implementation

87

Ease of IT Administration

87

Vendor Support

84

Ease of Customization

81

Availability and Quality of Training

81

Stripe Payments Reviews

Genyerbet Jose V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Stripe: A processing and payment solution

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

If we have customer financial information by phone, fax or email, our customer support department uses Stripe's online portal to process those payments. Our e-commerce sites, Stripe has an expendable that helps process online payments.

What is your favorite aspect of this product?

Stripe is easy to use, it's just entering CC information; it's easy to integrate with most websites; Stripe works with businesses to offer the best rates and very reasonable for small businesses. They provide you with a good portable CC scanner when you sign up. If you have an e-commerce store, Stripe will most likely be compatible with it.

What do you dislike most about this product?

The reporting usage is overloaded and as a result, some reconciliations and tasks had to be very manual. It is easy to refund customers and manage and repeal subscriptions. Should have customer service accessibility options.

What recommendations would you give to someone considering this product?

It is a good fit for most companies. We are a smaller company, but I have seen it work very well for larger organizations. It does a great job of processing user payments on our site, but we sometimes have issues with certain banks when it comes to authorizing payments.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Javier J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy payments in the shortest possible time

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

We use this software as our preferred credit card payment processing for domestic and international transactions, this service helped us to make payment from vendors to suppliers creating their own marketplace worldwide. This payment method allows us to transfer money from a customer's account to a company's account can be TDD or TDC and has its small percentage for each transaction.

What is your favorite aspect of this product?

For us it is very easy to use and set up. It is reliable because every transaction made is recorded and sent to our email and it integrates well with the Xero system, our accounting system. As well as a low commission percentage compared to its competitors. Invoicing directly from the website is very easy, it has a variety of options and our customers know Stripe and know that it is secure.

What do you dislike most about this product?

It would be nice to show our Shopify payments from my main payment platform. Currently we have to go to the Shopify website for that. It also lacks customer service accessibility options and reporting is not very proficient, we would like it to sort transactions and/or a transaction search function.

What recommendations would you give to someone considering this product?

If you need an online payment platform Stripe is well suited for online service based businesses. it makes it easy to process payments for digital products, it is easy to set up and sell your services and products. Money is received in a reasonable time, in our experience it is very useful if we want to quickly process credit card payments for invoices.

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Saves Time

Raul B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Stripe is the best platform for payments

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripe has guided us best in our credit card payments, we needed to have several online payment applications that were safe to provide the best service to our customers and vendors. We can even make refunds and resolve disputes, which is one of the best features Stripe has offered us.

What is your favorite aspect of this product?

Its functionality is impeccable and we like how your payment process is safe, we have a follow-up of our bank accounts to have a better knowledge of the account movements that are made, Stripe is very useful and easy to use so that our customers have better alternatives when making your payments.

What do you dislike most about this product?

For this platform I only have a negative opinion and it is based on its price, Stripe has a lot of competition in the market, its price is not excessively high, but it is in a range in which small businesses cannot afford to acquire it.

What recommendations would you give to someone considering this product?

When we switched to a new ERP system, we started using Stripe as our CC payment processor. Stripe is used for manual and online orders. If we receive customer financial information by phone, fax or email, our customer service department uses Stripe's online portal to process those payments. Our e-commerce site uses WooCommerce, and Stripe has a really cool add-on to help with online payments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

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