Stripe

Stripe Payments

Composite Score

9.1 /10

CX Score

9.3 /10

111 Reviews Write a Review

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What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

1% Negative

7% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 89

E-Commerce Integration

Mobile Payments

Credit Card Processing

Digital Wallet Integration

Security

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Integration

POS Verification

Vendor Capability Ratings

Average 86

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Iceal G.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Innovative app for all your Payment needs online

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I will be biased; I love Stripe other than the payment processors we used at my previous job. We have used famous online payment solutions before to implement our clients' flow for their business. Stripe has a clear guide and instructions on how we can use this to leverage our clients' flow from one app integration to another. As a developer, I appreciate what the Stripe team has put effort into their product. It's straightforward to use, as their interface dashboard is very informative; you can create products and create quick checkout codes! Which I find very, very helpful.

What is your favorite aspect of this product?

My favourite feature or aspect of this product is that it has 2 Factor authentication, a quick code generation for express checkout, good API documentation, and good examples of integration and implementation in different programming languages. It's the first online payment software that I have used test environment for payment, making my coworkers and me before the test and use their features without getting in trouble on the live data and money.

What do you dislike most about this product?

I am in a third-world country, which means Stripe only accepts payments and processes to other countries. Although they have an Atlas program, it is not very cheap to set it up as it requires too many requirements. I hope they can release and support all currencies and countries as it would help businesses in my country, and I can also get clients locally. Another is when you use the test mode API on Zapier, an automation software. It won't work. I wish they could also add the test mode API endpoints there because I had one client for whom we needed to pay $1 for every transaction so that we could test the automation and then refund it.

What recommendations would you give to someone considering this product?

Are you a business that needs an online payment solution with great features, a data-driven dashboard and reports that can be used to pay multiple payment options such as Apple pay, Google pay, and Debit credit cards? Then Stripe payments are for you! Stripe is used worldwide and very trusted as it is used by many organizations worldwide. The features are widely great and you can connect it to any application which also has an API to achieve the business flow that you want. As a Web developer and Marketing automation specialist, I have used Stripe for my clients for the past seven years and counting. So far, none of them complains!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rodway R.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Aggressive Form of Payment

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Stripe Payments facilitates credit card payment

What is your favorite aspect of this product?

Stripe Payments ensure accurate coordination and verification.

What do you dislike most about this product?

Stripe Payments has nothing challenging in terms of operations.

What recommendations would you give to someone considering this product?

Stripe Payments helps users receive any form of payment for companies.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Tom B.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Great product to use!

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

Stripe makes payment processing easy and very intuitive. Stripe differs itself by allowing users customization in payment processing for their business needs

What is your favorite aspect of this product?

My favorite aspect of the product is the ease of the payment processing and the speed in which we receive the payments

What do you dislike most about this product?

I dislike some of the reports that we used for financial reporting but these are steadily improving

What recommendations would you give to someone considering this product?

I would recommend this to any commerce company looking for a fast and easy way to process payments

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Stripe Payments Ratings

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Stripe Payments?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Security Built-in security to protect payment information to prevent fraud and hacking

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Reporting Analytics Reports and analytics created from payment data

Multi Currency Allows users to process payments in multiple currencies

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Iceal G.

Innovative app for all your Payment needs online

Likeliness to Recommend

Pros

Rodway R.

Aggressive Form of Payment

Likeliness to Recommend

Pros

Tom B.

Great product to use!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

E-Commerce Integration

Mobile Payments

Credit Card Processing

Digital Wallet Integration

Security

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Integration

POS Verification

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training