Staffbase Inc.

Staffbase

Composite Score

8.4 /10

CX Score

8.9 /10

37 Reviews Write a Review

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What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details

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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Respectful
Friendly Negotiation
Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

Pulse Surveys

Instant Messaging

Rewards Recognition

Employee Directory

Mobile

Intranet

Emergency Notification

Single Sign-On (SSO)

Surveys and Polling

Application Integration

Vendor Capability Ratings

Average 84

Quality of Features

Vendor Support

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Staffbase Reviews

Gilberto L.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Leading platform for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What sets Staffbase apart from other similar platforms is its focus on user experience. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a fluid and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication.

What is your favorite aspect of this product?

I like this excellent platform for its ability to integrate all the functions that a company needs in a single platform. From internal communication to task management and team collaboration, Staffbase does it all efficiently and effectively. In addition, the platform is very intuitive and does not require advanced technical knowledge to be able to use it. It has a clean and attractive design that makes navigation and searching for information easy.

What do you dislike most about this product?

Everything this platform offers is wonderful, there is nothing I don't like about it. From creating custom content to managing tasks and integrating with other business tools, Staffbase offers everything you need to keep your team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this platform because it is a complete and effective solution to improve internal communication in any company. With features such as instant messaging, creating surveys and the ability to customize content, Staffbase adapts to the specific needs of each organization.

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Sushmita S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Robust employee communications platform

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase distinguishes itself with its truly mobile-first approach to employee communications. Their ability to reach non-desk workers is exceptional, and the branded employee app feature really helps with adoption. The multi-channel publishing system makes content management much simpler than with other platforms.

What is your favorite aspect of this product?

My favorite aspect is the employee app's user experience - it's clean, intuitive, and feels like a consumer app rather than corporate software.

What do you dislike most about this product?

The content creation tools, while functional, could be more flexible for complex layouts. The analytics dashboard provides basic metrics but could offer deeper insights into engagement patterns.

What recommendations would you give to someone considering this product?

First determine your must-have features and start with those - don't try to implement everything at once. Focus on getting your frontline workers onboarded early as they're often the hardest to reach. Take time to plan your content strategy and governance structure.

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Quisisano p.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Effective employee communication platform.

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

The product ensures secure data sharing and enables development of an influential employees workforce.

What is your favorite aspect of this product?

Exceptional collaboration capabilities of the software and seamless integration with human resource management products.

What do you dislike most about this product?

The product has simplified employees communication and collaboration no dislike.

What recommendations would you give to someone considering this product?

Every software has its advantages and disadvantages. Before making a decision of using a certain product ensure you have done enough research on it's application and effectiveness

Pros

Performance Enhancing
Enables Productivity
Unique Features
Client Friendly Policies

Staffbase

What is Staffbase?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Staffbase Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Staffbase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Newsletter Creation Ability to create and distribute company newsletters to employees.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Instant Messaging Real-time, text-based communication between two or more people

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Intranet Private network that allows collaboration and storage of sensitive documents.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Surveys and Polling Ability to survey employees and gather feedback.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Staffbase Reviews

Gilberto L.

Leading platform for internal communication

Likeliness to Recommend

Pros

Sushmita S.

Robust employee communications platform

Likeliness to Recommend

Pros

Quisisano p.

Effective employee communication platform.

Likeliness to Recommend

Pros

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Feature Ratings

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Employee Directory

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Intranet

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Surveys and Polling

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