Stackify Retrace Logo Award Winner Product Badge
Stackify Retrace Logo Award Winner Product Badge
BMC Software

Stackify Retrace

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Stackify Retrace
8.2 /10

What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details


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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance Management - Midmarket category

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Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Saves Time

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

89

Domain-Agnostic AI/ML

89

Code Performance Monitoring

87

Enterprise Cloud Platform Support

87

Error Reporting

87

Application Discovery

86

Scalability

86

Application Request Tracing

86

Transaction Request Performance

86

Application Metric Reporting

84

Dependency Tracking

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Business Value Created

85

Ease of Data Integration

84

Vendor Support

84

Availability and Quality of Training

83

Ease of Implementation

83

Quality of Features

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Stackify Retrace Reviews

Michael W.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2020

Excellent, Speedy, and VERY Patient Support!

Likeliness to Recommend

10 /10

What differentiates Stackify Retrace from other similar products?

We did try, years ago, several other options to 'check things out'. While some of them had nice products, they were either difficult to work with and/or had terrible customer support.

What is your favorite aspect of this product?

The customer support and ability to customize according to my needs.

What do you dislike most about this product?

Honestly, I think, and this just my personal observation, that they tried to make it so customizable, that it can get easy to get lost on some of the interface. However, that's just personal, and I would not allow it to stand in the way of using it whatsoever.

What recommendations would you give to someone considering this product?

I would recommendation that they take it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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