Stackify Retrace Logo
Stackify Retrace Logo
BMC Software

Stackify Retrace

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Stackify Retrace
8.2 /10

What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details


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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance Management - Midmarket category

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Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
85%
Conflict Resolution:
93%
Strategy & Innovation:
86%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

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3% Negative
11% Neutral
86% Positive

Pros

  • Fair
  • Trustworthy
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

89

Domain-Agnostic AI/ML

88

Code Performance Monitoring

87

Enterprise Cloud Platform Support

86

Error Reporting

86

Application Request Tracing

86

Scalability

86

Application Discovery

86

Transaction Request Performance

86

Dependency Tracking

83

Application Metric Reporting

83

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Business Value Created

84

Ease of Data Integration

84

Vendor Support

84

Availability and Quality of Training

83

Ease of Implementation

82

Usability and Intuitiveness

81

Quality of Features

81

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Ease of Customization

76

Stackify Retrace Reviews

Martin M.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Productive Performance Monitoring Software

Likeliness to Recommend

9 /10

What differentiates Stackify Retrace from other similar products?

The software has the best monitoring options, which offers a reliable report.

What is your favorite aspect of this product?

The customer assistance is always available, and it gives a valuable guide o how to manage all processes.

What do you dislike most about this product?

The urgency in handling customer related issues requires to be improved.

What recommendations would you give to someone considering this product?

The determination to increase performance is well facilitated by the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Becky J.

  • Role: Public Sector
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use software

Likeliness to Recommend

10 /10

What differentiates Stackify Retrace from other similar products?

Stackify Throughout your whole stack, retrace offers application performance management. Find every exception in your code using aggregated logs from popular logging frameworks. Use lightweight code tracing to trace your code, and measure and keep an eye on all important server and application metrics. Our software is designed with full lifecycle development coverage and is inclusive of a variety of role types.

What is your favorite aspect of this product?

I discovered that installing every program stage is easy. Also, I can state that whatever we need can be learned quickly and readily. With logs, errors, and control over many environments, I can find solutions more quickly. The software offers a lot of potential and can enable many fantastic things. You can use this platform to keep up with events at work and at random.

What do you dislike most about this product?

The triggers and query monitor merely keep running at all times and take a lot of time to get across with legitimate data and API calls are fairly complex, even if we use it for performance monitoring just like consumer call management tool to track the issues and requests.

What recommendations would you give to someone considering this product?

It preserves all of the app's logs to make it simpler to identify and correct errors. It was incredibly helpful to me while I created.net applications. The dashboard is among the key features. You may easily access all the information, such as error logs, crash reports, etc., in one location. Utilization is simple. I'll urge everyone to try it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Aryell D.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An excellent dashboard and reporting tool.

Likeliness to Recommend

10 /10

What differentiates Stackify Retrace from other similar products?

The user interface is still usable despite specific usability issues and its advanced age. The monitoring service and the log and historical data are both first-rate. The profile is simple to create, and utilizing it is uncomplicated and simple. It is a valuable tool for a variety of applications in everyday use.

What is your favorite aspect of this product?

With the performance monitoring on the web interface and integration, we can pinpoint problems that are frequently only seen in production or pre-production circumstances with specific types of devices or APIs before diving in and reevaluating our changes using the Stackify prefix. The errors section is helpful for web application development and post-mortem analysis. The most significant benefit is that it enables our support employees to find and resolve issues even with little technical knowledge.

What do you dislike most about this product?

It didn't identify the IO issues we were having, which makes the complaint somewhat harsh as they were not the application's responsibility. The options for metric aggregation and presentation are constrained. When the Stackify team released an upgrade, we, too, ran into an issue where installing the net package necessitated a complete server restart.

What recommendations would you give to someone considering this product?

It can be used to monitor system anomalies. Anomalies could happen in the network or at the application end. Its engine was carefully created to read real-time data and analyze the underlying problem. The implementation was successful. Problems are easily located. Current usability A Stackify bug was resolved thanks to responsive and friendly support.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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