SS&C Technologies

SS&C Blue Prism Enterprise

Composite Score

8.6 /10

CX Score

8.9 /10

76 Reviews Write a Review

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What is SS&C Blue Prism Enterprise?

SS&C | Blue Prism® Enterprise is an enterprise automation solution that provides organizations with a robust digital workforce, liberating people from repetitive tasks and manual processes. With your new unified workforce, your people are free to focus on creating exceptional customer experiences and be involved in more creative, high-value projects — the transformational work that matters most to your business.

Company Details

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Awards & Recognition

SS&C Blue Prism Enterprise won the following awards in the Robotic Process Automation - Enterprise category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

11 Top Rated Capabilities

13 Top Rated Features

2022

SS&C Blue Prism Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SS&C Blue Prism Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SS&C Blue Prism Enterprise?

2% Negative

10% Neutral

88% Positive

Pros

Enables Productivity
Performance Enhancing
Respectful
Efficient Service

Feature Ratings

Average 84

Exception Handling

Code-Free Programming

Real-Time Debugging

Unsupervised Launch

Concurrent Work

Central Deployment

Action Logging

Distributed Work

Performance Monitoring

User Libraries

Sentiment Analysis

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

SS&C Blue Prism Enterprise Reviews

Bailey S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2020

Great product but requires experience to use.

Likeliness to Recommend

9 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

It offers more specialization than uipath and has a really good support team who was designed to help with our implementation specifically when needed.

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

It's not particularly easy or intuitive to learn if you don't already have development knowledge

What recommendations would you give to someone considering this product?

Do training, have all of your developers certified and ideally BAs and project managers as well.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kenneth B.

Role: Consultant
Industry: Engineering
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2020

works well and is cost effective

Likeliness to Recommend

9 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

they are responsive to support requests

What is your favorite aspect of this product?

they genuinely work with us to improve our products

What do you dislike most about this product?

nothing i dislike about them

What recommendations would you give to someone considering this product?

make them your partner- they're willing

Pros

Trustworthy
Effective Service
Saves Time
Acts with Integrity

James B.

Role: Operations
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2020

Fantastic program and so easy to set up

Likeliness to Recommend

10 /10

What differentiates SS&C Blue Prism Enterprise from other similar products?

Much easier workflow process than other software

What is your favorite aspect of this product?

It integregates with MS Excel

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

Make sure you use MS Excel as it works great with it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SS&C Blue Prism Enterprise

What is SS&C Blue Prism Enterprise?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

SS&C Blue Prism Enterprise Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SS&C Blue Prism Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Exception Handling Bots take specific standard actions based on unexpected conditions.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Real-Time Debugging Identifying errors in process while bot is working.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SS&C Blue Prism Enterprise Reviews

Bailey S.

Great product but requires experience to use.

Likeliness to Recommend

Pros

Kenneth B.

works well and is cost effective

Likeliness to Recommend

Pros

James B.

Fantastic program and so easy to set up

Likeliness to Recommend

Pros

Most Popular SS&C Blue Prism Enterprise Comparisons

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Pega Platform

1
Since last award

Feature Ratings

Exception Handling

Code-Free Programming

Real-Time Debugging

Unsupervised Launch

Concurrent Work

Central Deployment

Action Logging

Distributed Work

Performance Monitoring

User Libraries

Sentiment Analysis

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training